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Visit our store at Ames for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
806 S Duff Ave #101, Ames, IA 50010, Ames, IA, 50010, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 9:00 p.m. | |
Fri | 10:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
Disappointing experience twice now at this store.
Man at door told me on thing and manager lady told me something completely different even though the first guy admitted he was wrong. And after back and forth with the manager, she told me she couldn’t help me and refused to help anymore. I sat there on the phone with Verizon and they fixed the problem and told me that they didn’t understand why they didn’t want to fix the problem in the store. I guess after 23 years with Verizon it’s time to shop elsewhere. Very disappointed
Stopped by to check out home internet
So I haven't gone back to this store for a long time. Reason is I always ended up waiting forever to get to speak with someone. We have gone to Nest Buy to purchase our phones. Had some questions about our bill and possibly upgrading our phones. Went to the website and set up a 5 pm appointment. My wife left work early to make the appointment. We show up at 5 pm , our appointment time and checked in. Employee tells us we are now at the top of the list. We wait 15 minutes. Next employee tells us at will be an hour before anyo... read more
If I could give zero stars I would. My daughter lost her phone and it is covered by Verizon insurance. Verizon told her she had to go to this corporate store for a new phone (supposedly $99). Of course when she gets there, the store does not honor the insurance and makes her pay $1,133.00 for a new phone. There is not direct phone number to the store so there is no way to appeal. Reading the other reviews, this store should be forced out of business.
Verizon has a 3.5 star rating with 363 reviews.
Verizon is open now. It will close at 9:00 p.m.
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