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Verizon
- Mobile Phones
- Los Angeles, CA
About this business
Location details
14141 Ventura Blvd Suite 6, Sherman Oaks, CA 91423, Los Angeles, CA, 91423, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Long time customer and had an appointment and went into the store yesterday regarding a billing issue, the sales rep was a jerk, rude, and needs additional training on customer service. No help at all and I resolved the issue over the phone with a customer service rep. It was Verizon Sherman oaks fault in the first place as I needed a new phone due to my phone getting stolen, and they gave me another telephone line in addition to my current one which I didn’t need! Shame on Verizon Sherman oaks
Alberto was great!!
I was their customet for 11 months, starting from the end of November 2024. I paid $55 for one phone line. In August they advertised an iPhone telling the charges would be "on us". It was a lie. First the bill went up to $62. Then they raised it to $82 within two months!!! In August I paid them around $190, and they want to charge me for October, too. The connection got horrible especially starting from July. The iPhone they gave me has technical issues. I went live on the Walk of Fame and it ended abruptly twice in two diff... read more
What I experienced today at your Verizon store was extremely disappointing and unprofessional. I came in to return my old phone after upgrading to the iPhone 17, and instead of receiving basic customer service, I was pressured to upgrade two other lines that I clearly stated I did not want to upgrade. The representative implied that if I “helped him,” then he would help me. He refused to genuinely assist me with a simple question about a phone setting, and instead told me to just “look it up in Settings,” without even making... read more
Terrible experience ! As a business owner with over 9 lines I was told to take my business elsewhere For asking for billing clarity
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.4 star rating with 239 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
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