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3458 Wilshire Blvd Ste 158, Los Angeles, CA 90010, Los Angeles, CA, 90010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
disrespectful of both customer and their time
Extremely bad and dishonest service. I went to this Verizon store for help activating an eSIM. The employee told me to wait for an hour, then said the store was closing and asked me to come back the next day. I drove almost an hour to return, dealt with expensive and difficult parking, waited again next day,After multiple trips and hours wasted, he finally told me they “couldn’t do it.” During the whole process, he kept trying to convince me to buy a new phone from the store. When I got home, I logged into my Verizon account... read more
Manager left me without helping for 40 minutes with no help Verizon sucks
If I could, I would give this place NO STARS! The lack of accountability, the disrespect of service, and the blatant time wasting that occurs at this location could be a symptom of the pedagogy of Verizon Wireless as a whole or just a poorly trained staff. All the employee had to do was grab the phone from the back that i had preordered online and then take my payment. I stood in the store waiting for 40 mins, no phone. And every time he came to speak to me he kept trying to upgrade, upsell, and add things to my service. I e... read more
Exceptional customer service from Ivan—he absolutely crushed it! Ivan was incredibly knowledgeable, handled my switch from Verizon prepaid to a 3-year postpaid contract super efficiently, and hooked me up with a free Galaxy S25 Plus (what a win—love it already! 🚀) AND FREE second line to my old phone. He also walked me through every available promotion so I got the absolute best deal. Hands down the best experience I've had—thank you, Ivan! Highly recommend!
Verizon has a 3.3 star rating with 344 reviews.
Verizon is closed now. It will open at 10:00 a.m.
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