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Verizon
- Mobile Phones
- Salina, KS
About this business
Visit the Verizon Wireless store in Salina, KS for the latest cell phones, plans, iPhones, and cell phone accessories on the largest 4G LTE network and internet and TV from Verizon FiOS.
Location details
2401 S 9th St, Salina, KS, 67401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
RecommendedGood service & help with info on pricing & picking a new phone . Thank you Jennifer .
Business response:
Thanks for the positive feedback, Nicole! We understand how overwhelming it is to find a new phone, and we always want to provide knowledgeable advice. We're glad Jennifer made sure you were taken care of. You can depend on us. Let us know if you need anything else!
We have been at the store for 3 hours trying to purchase a new phone. In February we also were there for a new phone for 2 hours. S L O W service 🤯
Business response:
We're sorry that you had to wait so long to get help, Megan and Robert. We know your time is valuable and we always want to get you taken care of as quickly as possible. We hope you'll give us another chance for a speedier experience in the future.
My wife and I just went in there to switch over our family which was going to be 6 phones and 1 tablet and they won't let us in together. How stupid can you be.SMH
Business response:
We're sorry you didn't have a great experience with us, Gerry. We want to help you as much as we can whenever you visit our store, while also maintaining a well organized and clean environment. We're disappointed that we could not resolve your issue last time. Your feedback has been escalated for further review. We appreciate your feedback and hope you visit us again so we can make it up to you.
Answer the phone. You ask people to make an appointment but don't answer the phone. How are we supposed to make an appointment
Business response:
Hi John, we want to make sure you can reach us on and off the phone. We're sorry for the difficulty you encountered with contacting us. We are escalating your feedback for further review and hope we can help you out next time.
Always adding more $$ to bill
Every time we come in the store it is always packed. There is a person checking people in and then walking around. People are in and out of the back and never helping the 10 people in line. It’s just very frustrating.
I had a phenomenal experience at the Verizon on 9th. Ed was my sales rep and it was an easy process. I normally hate having to upgrade my phone because the waiting and the pressure to buy all the extras....this time it was different. I got right in and Ed found me the best upgrade deal and I walked out with the extras I wanted because you could tell he believed in the product. Thanks!
Never a good experience there hence why we switched carriers. Waits too long customer service terrible they make things way too complicated!
Brendan helped us as soon as we walked in the store. He was very friendly, answered our questions, put a new screen protector on my phone and we walked away very satisfied. I would recommend this store to others. Thanks, Brendan!!!
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.6 star rating with 402 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
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