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Velox Air Inc.
- Contractors
- Phoenix, AZ
About this business
Location details
20 E Thomas Rd 2200 Suite A200, Phoenix, AZ, 85012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Been trying to swallow this. My new home inspection found that Velox removed the liquid tight connector from the unit to pass their thermostat and condenser wire through the same hole… potentially rubbing and shorting out the wires. Chad the super from lennar said they had to keep coming back and reassured me they would fix it. Fast forward a week we move in and I jump in just to verify they fixed it and found this bullshit repair. They can it through the coil panel, which passes across the blower into the electrical compart... read more
My parents had services done this past Tuesday. They have a new built home so they had no choice but to use this company due to their home warranty. They came out changed a capacitor.. after a couple hours unit was not cooling & the temp was rising. My father has medical issues and was left in the heat for hours and they kept telling him was he on the schedule. They even stopped taking his calls!!! I then reached out to them because I myself work in the HVAC industry & this is unacceptable!!! I asked to speak to a manager bu... read more
Worst AC company that I have ever experienced. Our new home builder went with this company, so we had no other choice. We had an appointment because the new AC unit wouldn't drop the temperature. The service tech came and didn't have a gauge. I'm no expert, but I believe that's the first thing they should carry to check a unit. Then he kept changing the story of what was wrong with the unit. They supposedly figured it out, and we made a new appointment, but they never showed up after my wife took 1 day off work for the first... read more
I would not recommend! A poor experience. Rushed through my questions and failed to provide all the available options, leaving me with limited information.
The issue remains unresolved, and I wouldn’t recommend Velox for anything related to A/C units.
Frequently asked questions about Velox Air Inc.
How is Velox Air Inc. rated?
Velox Air Inc. has a 3.8 star rating with 99 reviews.
When is Velox Air Inc. open?
Velox Air Inc. is closed now. It will open tomorrow at 9:00 a.m.
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