Vca Animal Medical Center of Tucson

Rose N 

on BBB

5 years ago

Careless and unqualified providers of pet medical care. False statements, incompetent care, unethical billing practices and a complete lack of customer service. Their tactic is just to give excuses, ignore you and hope your tire out in your complaints and go away! Firstly, it is the responsibility of their employees to educate customers of important policies of the business, wherein an extra fee may be applied. Their employees have failed to do that and I was charged extra fees for various things that I did not agree to or w... read more

Rose N 

on BBB

5 years ago

Careless and unqualified providers of pet medical care. False statements, incompetent care, unethical billing practices and a complete lack of customer service. Their tactic is just to give excuses, ignore you and hope your tire out in your complaints and go away! Firstly, it is the responsibility of their employees to educate customers of important policies of the business, wherein an extra fee may be applied. Their employees have failed to do that and I was charged extra fees for various things that I did not agree to or w... read more

Rose N 

on BBB

5 years ago

Careless and unqualified providers of pet medical care. False statements, incompetent care, unethical billing practices and a complete lack of customer service. Their tactic is just to give excuses, ignore you and hope your tire out in your complaints and go away! Firstly, it is the responsibility of their employees to educate customers of important policies of the business, wherein an extra fee may be applied. Their employees have failed to do that and I was charged extra fees for various things that I did not agree to or w... read more

Rose N 

on BBB

5 years ago

Careless and unqualified providers of pet medical care. False statements, incompetent care, unethical billing practices and a complete lack of customer service. Their tactic is just to give excuses, ignore you and hope your tire out in your complaints and go away! Firstly, it is the responsibility of their employees to educate customers of important policies of the business, wherein an extra fee may be applied. Their employees have failed to do that and I was charged extra fees for various things that I did not agree to or w... read more

MELANIE R 

on BBB

5 years ago

WORST EXPERIENCE!!! Took my dog in because he was peeing blood on a Sunday. Took until Friday, 5 days for test results to come in, they never called me I had to call 10 times! I could have taken my dog to regular vet and got answers quicker. If I pay for emergency care I would expect it to be faster than normal NOT slower. Almost $500 for terrible care, had to dispute the charge with my credit card company. NEVER GO BACK! 

MELANIE R 

on BBB

5 years ago

WORST EXPERIENCE!!! Took my dog in because he was peeing blood on a Sunday. Took until Friday, 5 days for test results to come in, they never called me I had to call 10 times! I could have taken my dog to regular vet and got answers quicker. If I pay for emergency care I would expect it to be faster than normal NOT slower. Almost $500 for terrible care, had to dispute the charge with my credit card company. NEVER GO BACK! 

MELANIE R 

on BBB

5 years ago

WORST EXPERIENCE!!! Took my dog in because he was peeing blood on a Sunday. Took until Friday, 5 days for test results to come in, they never called me I had to call 10 times! I could have taken my dog to regular vet and got answers quicker. If I pay for emergency care I would expect it to be faster than normal NOT slower. Almost $500 for terrible care, had to dispute the charge with my credit card company. NEVER GO BACK! 

MELANIE R 

on BBB

5 years ago

WORST EXPERIENCE!!! Took my dog in because he was peeing blood on a Sunday. Took until Friday, 5 days for test results to come in, they never called me I had to call 10 times! I could have taken my dog to regular vet and got answers quicker. If I pay for emergency care I would expect it to be faster than normal NOT slower. Almost $500 for terrible care, had to dispute the charge with my credit card company. NEVER GO BACK! 

Megan K 

on BBB

5 years ago

Heartless groomers and managers. My 13lb terrier has been going here for 3+ years (Newtown Square, PA) We've never had problems and have always tipped 20%. At her last appointment, she got a bath and groomed. When I picked her up, she smelled like pee. I asked to have a manager call me but they never did. I called today to make a new appointment. After, I stated that I still wanted to speak with a manger regarding it, just to say how disappointed I was. The manager told me that the groomer is now uncomfortable grooming my do... read more