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Vaughn Chrysler-Jeep-Dodge, Inc

4.4

About this business

Location details

1311 Vaughn Dr, Ottumwa, IA, 52501, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4806 reviews
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Aj Brown's profile image
Aj Brown 
a week ago

Would've went to a different dealership had I know they were going to run my credit approve me for a truck then proceed to sell that same truck to someone else, then to lie and say that it was still on the lot, gave a sorry boohoo apologie, then tryd pressuring me into buying their junk Acadia! Would not recommend, so much for No haggling! 

Erik Faust's profile image
Erik Faust 
a month ago

This place has always been great to deal with when it comes to work done on my Jeep. Knowledgeable and very accommodating staff. 

Randy Bird's profile image
Randy Bird 
a month ago

In 50 years of buying numerous vehicles all over the country, including Guam. USA. This was hands down the BEST buying experience I have ever experienced. My sales person, Gabby, was 4.0 from the start of my buying experience until I drove out of their lot last night with my new truck. Prices are great and the no haggle online experience is legit. Thank you, Gabby, Trey, and the whole team at Vaughn! 

Michelle Jones's profile image
Michelle Jones 
a month ago

I experienced both sides of the dealer. My original appointment was for warranty service. Calling here is a little ridiculous, it's hard to reach anyone. Service itself is great, issue appears to be resolved. Found a new truck while there and in typical fashion that took forever. We made three calls to reach a sales person to discuss but finally got a call back the next day. Made a purchase agreement and all in for a cash purchase, spent 7 hours just for paperwork and new car explaining. That seemed excessive and we couldn't... read more

Dana Juergens's profile image
Dana Juergens 
2 months ago

If I could give this place a zero star I would. They are the worst dealership I've ever dealt with. They lie and are very unprofessional. 

Frequently asked questions about Vaughn Chrysler-Jeep-Dodge, Inc

How is Vaughn Chrysler-Jeep-Dodge, Inc rated?

Vaughn Chrysler-Jeep-Dodge, Inc has a 4.4 star rating with 806 reviews. 

When is Vaughn Chrysler-Jeep-Dodge, Inc open?

Vaughn Chrysler-Jeep-Dodge, Inc is open now. It will close at 6:00 p.m. 

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