Vaughn Cadillac of Ottumwa

Ron Semler 

on Google

a month ago

I share this out of concern for people that want a good Cadillac dealer in our area. My neighbor referred me to Vaughn. I took my recently purchased Cadillac there for Service. After spending over 3K, I asked if they had found out about the noise my seat was making. The rude lady at the counter said, "Well, that would be another diagnostic fee. I said, well, I had asked up front for that to be looked at. When I asked for an explanation of the bill, she said, in a haughty dismissive tone.. "it's all right here." After I left,... read more

Mel 

on Google

5 months ago

Great experience. Did a remote purchase and Dean and team were amazing. They made the process seamless and I received the car with no hassle or hiccups. Thank you and will definitely be back. 

RM 

on Google

7 months ago

I recently purchased a Cadillac Escalade IQ and had an outstanding experience throughout the entire process. Kyle, Ciara, and Trey were professional, knowledgeable, and attentive from start to finish, ensuring everything went smoothly. I truly appreciate their excellent service and would highly recommend Vaughn Cadillac to anyone in the market for a new or used vehicle. 

Dennis Sullivan 

on Google

9 months ago

I purchased a vehicle, ct4-4 bw, sight unseen. My contact was with Maci. The experience was absolutely awesome. I had no issues, no questions, no complaints. This is a great dealership. I only wish I could say more about them. Excellent service, excellent. Communication. It is certainly a 5 star dealer!