Vaughan Family Water Heaters

M Berry 

on Google

3 weeks ago

I had a plumbing team come to service my Navien tankless water heater. When the unit was installed a few years back, they mentioned that regular yearly maintenance is essential for optimal performance. One of Zachary's crew members arrived at my home and performed a thorough cleaning of the unit, ensuring everything was functioning perfectly. The highlight was how they left the entire area around the heater spotless, as if they had never been there. I would only trust this plumbing service for any work we need done. 

Madison Rowe 

on Google

3 weeks ago

as the proud owner-operator of a plumbing service, i often come across many customers eager to share their negative experiences with other plumbing companies. it's surprising how many great experiences go unmentioned. i want to give a big thumbs up to a plumbing team i recently worked alongside. i had to handle an emergency service for a unit that had experienced water damage from a flood. to complicate matters, we discovered that this flood was just one of several that had affected the unit. it was indeed a tough situation,... read more

mary ortiz 

on Google

4 weeks ago

EDIT ~2 weeks total: I finally figured out the problem. All the plumbers who visited have been fantastic. I'm thrilled to have hot water back! EDIT five days in: I'm raising my review back to 5 stars. Even though my issue isn't completely resolved yet, they have worked hard to help me understand what's going on. I'm optimistic that they will keep up their great communication and continue to address my inconsistent hot water situation. EDIT one day later: Although my issue wasn't fixed (it involved correcting a wrongly instal... read more

Annabelle Young 

on Google

a month ago

I always give five stars for Vaughan Family Water Heaters! I recently had a plumbing issue fixed, and Zachary did a fantastic job! He was very knowledgeable and efficient, always friendly and approachable. He handled everything in a professional way. They just replaced my hot water heater, and Leonard worked hard to ensure everything was up to code. He was also super friendly and professional, taking the time to explain what he was doing and answering all my questions. As they worked, they made sure everything was tidy and l... read more

Amy Riggs 

on Google

a month ago

I had a major issue with my home's drain system when it completely stopped up. I contacted a couple of plumbing services, but they were fully booked until the next day, and one even put me on a long wait list. Then, I reached out to Vaughan Family Water Heaters and was pleasantly surprised when they answered right away. They promised to send someone out to my home in just an hour. Leonard arrived and quickly assessed the problem. He began with the back cleanout and, within a short time, determined that the blockage was in th... read more