Varsity Lincoln, Inc. Service's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Varsity Lincoln, Inc. Service

4.7

About this business

Established in 1994. Varsity Lincoln Team Members are selected to be part of our team based upon their demonstration of an unwavering attitude of the importance of Customer Care and Satisfaction. The attitude of our team is the cornerstone for the extensive training we provide to all our team members. Pairing knowledge and skills with that unrelenting attitude of customer care and satisfaction results in your Varsity Luxury Experience. Those values have earned us the honor of being the #1 volume Lincoln Dealer in the world f... read more

Location details

49251 Grand River Ave, Novi, MI, 48374, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.755 reviews
Select a rating
Jim's profile image
2 years ago

Maintainance My father took took his Lincoln in for a recall repair on a switch connected to the cruise control. The cruise control was working prior to the visit for the repair. After the repair was completed the checked the cruise control and it no longer was functioning. He returned to Varsity and informed them of the problem. Instead of taking responsibility, Varsity shop manager was rude and insisted cruise control was not have been working prior to recall repair and sent my father on his way. My father was a long stand... read more

JOHN's profile image
2 years ago

A CUT ABOVE THE REST I have leased my last 5 Lincoln's from Varsity in Novi the service I have recieved is outstanding,I qualify for Ford"s Aplan and Varsity always gives me more car for my money than the other dealers I have visited....The service after the sale I recieve really sets them apart from other dealers I have leased or bought from previously....Karen my salesperson provides pick up and delivery to my office or home for for any service or routine maintenence required for my MKZ...I would highly recommend them. Joh... read more

Mackenzie's profile image
2 years ago

Not worth your time and money I have had service done twice at Varsity Lincoln Mercury and will never go back. Both time I was their they attempted to sell me additional and unnecessary services in addition the basic maintenance I requested. This is a new car and should not require the work suggested at this point at time. I have taken the car directly to another dealer and asked if they could find anything work with the vehicle and their response was looks fine. I am a woman and I am not stupid! They will never see my busin... read more

John's profile image
2 years ago

Horrible Service I took my car to the Varsity Service Department to have the first oil change done. During the service the Mr. Stevens tried to sell me new wiper blades and the car wasn't 6 months old. Talk about a rip off! 

anne marie's profile image
anne marie 
2 years ago

Anne Marie I bought a used car from Varsity and had a great experience. Mario in the used car dept is super helpful and very attentive. It was a great experience. Since then I also tried the service dept which I was slightly hesitant thinking it would be more expensive. That was the cheapest oil change I've had in years, and not I get coupons from them too. Customer service the way it used to be and they always wash my car too. Love them!!!!! 

mayada's profile image
2 years ago

world class experience World Class experience. Big thank you to Mr.Jere A Law ,who was a true gentleman in dealing with both me and my husband and sweet to our 4 kids....Got a Great deal on lexus2007 GX ,and on our trade in, and to top it all a great low interest rate on the loan . As I said great experience ,wonderful ladies at the front desk and Mr.Mario Samman Who was great .Thank you all at Varsity Lincoln. 

michael's profile image
2 years ago

IMPECCABLE Denise Baiardi at Varsity in Novi lease's my entire family all of our Lincoln and Ford vehicles.....Denise lives near our home in the Brighton-Howell area and does pick up and delivery of all our Lincoln and Fords for service.....great deals and personal service....we wouldn't think of going elsewhere! 

dave's profile image
2 years ago

EXCELLENT SERVICE I have been a varsity Lincoln customer for over 8 years and I have always recieved great service. my car is washed after every service visit. I recieve pick up and delivery service to my office as well as a lincoln loaner while my vehicle is being serviced. I have compared their maintenenance prices to all major chains and they are comparable....but the personal service service I get from them is excellent. 

briana's profile image
2 years ago

Highly recommended !! Best car dealership around!! Employees were informative, professional and polite throughout the leasing process. It was a pleasure doing business with Varsity, I most definitely will be coming back when my lease is up. 

Frequently asked questions about Varsity Lincoln, Inc. Service

How is Varsity Lincoln, Inc. Service rated?

Varsity Lincoln, Inc. Service has a 4.7 star rating with 55 reviews. 

When is Varsity Lincoln, Inc. Service open?

Varsity Lincoln, Inc. Service is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com