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Varsity Lincoln, Inc. Service
- Automotive
- Novi, MI
About this business
Established in 1994. Varsity Lincoln Team Members are selected to be part of our team based upon their demonstration of an unwavering attitude of the importance of Customer Care and Satisfaction. The attitude of our team is the cornerstone for the extensive training we provide to all our team members. Pairing knowledge and skills with that unrelenting attitude of customer care and satisfaction results in your Varsity Luxury Experience. Those values have earned us the honor of being the #1 volume Lincoln Dealer in the world f... read more
Location details
49251 Grand River Ave, Novi, MI, 48374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Maintainance My father took took his Lincoln in for a recall repair on a switch connected to the cruise control. The cruise control was working prior to the visit for the repair. After the repair was completed the checked the cruise control and it no longer was functioning. He returned to Varsity and informed them of the problem. Instead of taking responsibility, Varsity shop manager was rude and insisted cruise control was not have been working prior to recall repair and sent my father on his way. My father was a long stand... read more
A CUT ABOVE THE REST I have leased my last 5 Lincoln's from Varsity in Novi the service I have recieved is outstanding,I qualify for Ford"s Aplan and Varsity always gives me more car for my money than the other dealers I have visited....The service after the sale I recieve really sets them apart from other dealers I have leased or bought from previously....Karen my salesperson provides pick up and delivery to my office or home for for any service or routine maintenence required for my MKZ...I would highly recommend them. Joh... read more
Not worth your time and money I have had service done twice at Varsity Lincoln Mercury and will never go back. Both time I was their they attempted to sell me additional and unnecessary services in addition the basic maintenance I requested. This is a new car and should not require the work suggested at this point at time. I have taken the car directly to another dealer and asked if they could find anything work with the vehicle and their response was looks fine. I am a woman and I am not stupid! They will never see my busin... read more
Horrible Service I took my car to the Varsity Service Department to have the first oil change done. During the service the Mr. Stevens tried to sell me new wiper blades and the car wasn't 6 months old. Talk about a rip off!
Varsity Lincoln Mercury I have used this dealership to manage the warranty and maintenance of my Ford lease vehicles and have been very pleased with the service and timeliness.
DO NOT BUY FROM BEN LEESE I bought a used car from Ben Leese in May 2012 He was very short with me ... told me nothing about the car ... in fact he acted like I was a waste of his time Mario was more tentative to my needs then he was ... I wish I could give him the profit from the sale rather then to Ben. I called been just a few days after buying the car and asked Ben for an owners manual ... he said he would mail one right out to me ... its is now Sept. and I have not received my manual. After 3 calls and stopping by (whic... read more
A CUT ABOVE THE REST I bought my certified pre owned Lincon from Varsity in Novi....I recieved a $1000 better trade in value for my used Cadillac than from another local Lincoln dealer....my salesperson Jim Montroy got me a very low interest rate on my loan...I am a very pleased with the way they helped me obtain my beautiful pre owned Lincoln MKX.
Too Sexist Yesterday I took my 2007 Lincoln MKXto this dealership for service. I had been there twice before; each time I asked that the invoice reflect my name, rather than that of my husband. On this occassion I was promised that such would occur. After I paid for the repairs, I noticed that the invoice was still in my husband's name. I went to the website to email my concern to the manager -- there's no "contact us" link. I will rethink returning to Varsity Lincoln for future service.
EXCELLENT SERVICE I have been a varsity Lincoln customer for over 8 years and I have always recieved great service. my car is washed after every service visit. I recieve pick up and delivery service to my office as well as a lincoln loaner while my vehicle is being serviced. I have compared their maintenenance prices to all major chains and they are comparable....but the personal service service I get from them is excellent.
Frequently asked questions about Varsity Lincoln, Inc. Service
How is Varsity Lincoln, Inc. Service rated?
Varsity Lincoln, Inc. Service has a 4.7 star rating with 54 reviews.
When is Varsity Lincoln, Inc. Service open?
Varsity Lincoln, Inc. Service is closed now. It will open tomorrow at 8:00 a.m.
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