Vanderbilt University Medical Center

Jennifer L. 

on Birdeye

a month ago

Do not trust Dr Christine Shieh. She is horrible Dr and surgeon. We made a huge mistake. Dr Shieh moved us to another provider because we mailed her a letter with concerns. Why did we have to mail a letter? Because this Dr is too arrogant to get on the phone. She told her staff to tell us her program does not have the “bandwidth “. She is a disaster. And so is Vanderbilt. No one will call us back. Patient Relations has not responded. We have even went above them with no response. This has been devastating. No one cares . The... read more

Jennifer L. 

on Birdeye

a month ago

I work give a zero. Dr Christine Shieh has ruined my granddaughters eye by removing a mole. Since we have voice concerns through a letter which was never acknowledged. This Dr will not return calls. She has moved us to another provider. The worst mistake . A life time of issues and regret because of this Dr. do not use. Vanderbilt patient relations is staffed my non medical personnel and will do nothing. Vanderbilt is such a disappointment. They are certainly a disgrace along with this Dr .we will live with this the rest of ... read more

Terry D. 

on Birdeye

4 months ago

I took my husband to the E.R. on Wednesday 4/22/26. It is very far from home, 2 hours but I wanted him to get the best care as Vanderbilt is ranked #1 in Tn. We checked in at 11am and the triage team did the few tests within 3 hours. A Dr. in the room told him he will definitely admit him and draw off the fluid. All the waiting rooms were overflowing the entire time and at one point they made all the spouses or caretakers of the patients go in another area leaving the patients alone to care for themselves! Most of them could... read more

flygirl 

on Birdeye

a year ago

Apparently telling a doctor that you feel as if they aren't providing compassionate care is enough to get security called in to escort you out. The nurse and doctor at my visit today apparently felt "threatened." I never raised my voice, nor did I use any obscene language. As a matter of fact, I was so frustrated that I began crying on the exam table and apologized repeatedly for my tone and for venting my frustration. I DO NOT recommend visiting Vanderbilt Breast Center for care, because they hold the feelings of their doc... read more

Terry Hudgins (. 

on Birdeye

3 years ago

Worst hospital I’ve ever visited. Terrible parking and terrible accessibility to get in. Most doors are blocked offf and it is always under construction. They seem to have no training on customer service. Security and nurses are not on same page. Nurse tells me to pull car to door for pickup then security yells at me for stopping where nurse told me. I walked out of cancer center after checking in and getting asked about having COVID then 3 minutes later the doorman chases me across the waiting room to ask me if I had bee... read more

Sandra K. 

on Birdeye

3 years ago

This establishment may have all the money in the world to advertise how great their facility may be but when it comes to charging patients with services it will be a rating of one out of ten. HORRIBLE money leaches. They charge me $300 for a televise doc to tell me my stomach virus will pass and NO meds was prescribed. Bunch of money suckers. Do not come here if you do not have millions in your bank. 

M H. 

on Birdeye

3 years ago

Dr. Doyle is the worse anastesyologist you could ever have! Does not care and his judgement could cause serious damage. Unprofessional! Say no if he is your anastesyologist and you will be safe. The Department and Chair have a culture of non caring and being dismissive of patients. A nasty experience, provider and Department. Unprofessional and dangerous. 

M H. 

on Birdeye

3 years ago

Dr. Charles Richard Doyle, anastesyologist is a non caring and not professional. His actions caused me major damage. Yet, NO ONE at Vanderbilt including Patient Relationship, Chair, Department of Anastesyology, VP Risk Management cared! Terrible experience. A dangerous place. Badly damaged me for life! Would NEVER go to Vanderbilt Hospital! 

Christina H. 

on Birdeye

4 years ago

Denying an infant a LIFE SAVING procedure based solely on the child's vaccination status is highly ILLEGAL & simply UNACCEPTABLE. August is currently on life support at Vandy while waiting on a heart transplant. They have a heart available for this precious boy, but the surgeon & medical team has denied him the life saving surgery simply because his parents chose to not have him vaccinated. August has an army behind him & we're all going to ensure that medical licenses are revoked, job positions are lost & Vandy be held acco... read more