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Valvoline Instant Oil Change

3.9

About this business

Valvoline Instant Oil Change service centers are always ready to take care of your car or truck on the spot. For most of our services, you stay in your vehicle while our skilled technicians work on your vehicle. Only we have you back on the road in about 15 minutes or less. Save money today with our oil change coupons and specials. Find one of our more than 850 convenient locations near you and discover how our certified technicians can quickly and expertly keep you and your car or truck moving forward. 

Location details

3594 E Washington Ave, Madison, WI, 53704, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
3.9320 reviews
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Nicole Schueler's profile image
Nicole Schueler 
4 years ago

Went in for an oil change. They didn't do their usual inspection, just rushed me in & out. They spilled oil everywhere, it took a solid week for my car to stop smelling like oil inside. 2 days after the oil change, my PCV valve busted. $1100 fix. Upon time for my next oil change, we discovered they had stripped the oil plug. Several people couldn't get it out. Finally, we contacted customer care who routed us to the area manager, Kaylee. She refused to provide us a refund for even just our 1 service that was bad (and obvious... read more

Business response:

Hi Nicole. We apologize for the bad experience you had at our location. We understand that your time is valuable and that waiting longer than anticipated would be an inconvenience. We would like to discuss this with you and take the opportunity to help. Please contact our Customer Care team with your service information at 800-327-8242 or via email at customercare@valvoline.com. 

Nicole Ezrow's profile image
Nicole Ezrow 
4 years ago

Went in for an oil change. They didn't do their usual inspection, just rushed me in & out. They spilled oil everywhere, it took a solid week for my car to stop smelling like oil inside. 2 days after the oil change, my PCV valve busted. $1100 fix. Upon time for my next oil change, we discovered they had stripped the oil plug. Several people couldn't get it out. Finally, we contacted customer care who routed us to the area manager, Kaylee. She refused to provide us a refund for even just our 1 service that was bad (and obvious... read more

Business response:

Hi Nicole. We apologize for the bad experience you had at our location. We understand that your time is valuable and that waiting longer than anticipated would be an inconvenience. We would like to discuss this with you and take the opportunity to help. Please contact our Customer Care team with your service information at 800-327-8242 or via email at customercare@valvoline.com. 

Nicole Schueler's profile image
Nicole Schueler 
4 years ago
Tanya Rae's profile image
Tanya Rae 
recommend  Recommended
5 years ago
Alan J. Hart's profile image
Alan J. Hart 
recommend  Recommended
5 years ago

Speedy professional service. Thanks! 

Gary Vossekuil's profile image
Gary Vossekuil 
5 years ago

Next time reset the change oil light and not screw the oil cap on so tight that the only way to take if off for the next oil change is to break it and then pay and additonal $35. 

Tanya CJ's profile image
Tanya CJ 
recommend  Recommended
6 years ago

They do good work very knowledgeable. 

Monica Leticia Avila's profile image
Monica Leticia Avila 
6 years ago

Over 3 months ago I took my vehicle in for a simple oil change, in the process of getting my oil changed they managed to break at the back part of my hatchback. I was told and reassured that they would take care of it and have it fixed in a timely manner. It's been 3 months! They continue to give me the runaround, they have been completely unprofessional and careless. I have still yet to resolve this issue. It is unreal how long it's taken for them to fix something that was their fault to begin with. Fair warning, do not tak... read more

Nathan B Beresford's profile image
Nathan B Beresford 
6 years ago

Frequently asked questions about Valvoline Instant Oil Change

How is Valvoline Instant Oil Change rated?

Valvoline Instant Oil Change has a 3.9 star rating with 320 reviews. 

When is Valvoline Instant Oil Change open?

Valvoline Instant Oil Change is closed now. It will open at 11:00 a.m. 

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