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Valvoline Instant Oil Change
- Oil Change Stations
- Madison, WI
About this business
Valvoline Instant Oil Change service centers are always ready to take care of your car or truck on the spot. For most of our services, you stay in your vehicle while our skilled technicians work on your vehicle. Only we have you back on the road in about 15 minutes or less. Save money today with our oil change coupons and specials. Find one of our more than 850 convenient locations near you and discover how our certified technicians can quickly and expertly keep you and your car or truck moving forward.
Location details
3594 E Washington Ave, Madison, WI, 53704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Went in for an oil change. They didn't do their usual inspection, just rushed me in & out. They spilled oil everywhere, it took a solid week for my car to stop smelling like oil inside. 2 days after the oil change, my PCV valve busted. $1100 fix. Upon time for my next oil change, we discovered they had stripped the oil plug. Several people couldn't get it out. Finally, we contacted customer care who routed us to the area manager, Kaylee. She refused to provide us a refund for even just our 1 service that was bad (and obvious... read more
Business response:
Hi Nicole. We apologize for the bad experience you had at our location. We understand that your time is valuable and that waiting longer than anticipated would be an inconvenience. We would like to discuss this with you and take the opportunity to help. Please contact our Customer Care team with your service information at 800-327-8242 or via email at customercare@valvoline.com.
Went in for an oil change. They didn't do their usual inspection, just rushed me in & out. They spilled oil everywhere, it took a solid week for my car to stop smelling like oil inside. 2 days after the oil change, my PCV valve busted. $1100 fix. Upon time for my next oil change, we discovered they had stripped the oil plug. Several people couldn't get it out. Finally, we contacted customer care who routed us to the area manager, Kaylee. She refused to provide us a refund for even just our 1 service that was bad (and obvious... read more
Business response:
Hi Nicole. We apologize for the bad experience you had at our location. We understand that your time is valuable and that waiting longer than anticipated would be an inconvenience. We would like to discuss this with you and take the opportunity to help. Please contact our Customer Care team with your service information at 800-327-8242 or via email at customercare@valvoline.com.
Recommended
Speedy professional service. Thanks!
Next time reset the change oil light and not screw the oil cap on so tight that the only way to take if off for the next oil change is to break it and then pay and additonal $35.
They do good work very knowledgeable.
Over 3 months ago I took my vehicle in for a simple oil change, in the process of getting my oil changed they managed to break at the back part of my hatchback. I was told and reassured that they would take care of it and have it fixed in a timely manner. It's been 3 months! They continue to give me the runaround, they have been completely unprofessional and careless. I have still yet to resolve this issue. It is unreal how long it's taken for them to fix something that was their fault to begin with. Fair warning, do not tak... read more
Frequently asked questions about Valvoline Instant Oil Change
How is Valvoline Instant Oil Change rated?
Valvoline Instant Oil Change has a 3.9 star rating with 320 reviews.
When is Valvoline Instant Oil Change open?
Valvoline Instant Oil Change is closed now. It will open at 11:00 a.m.
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