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Valutec Card Solutions Inc
- Business Services
- Franklin, TN
About this business
Valutec Card Solutions is one of the leading providers of gift and loyalty card services in the United States. The company serves general and specialty retail, restaurant, beauty salon and hospitality merchants. Valutec Card Solutions is a privately held company that has more than 13,000 customers. The company provides card printing and processing services. Valutec Card Solutions products are available in a variety of colors and designs. The company s products are available under the JumpStart, LaunchBox and Choice brands. V... read more
Location details
113 Seaboard Ln # 200A, Ste 200A, Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst experience I've EVER had with a vendor for my business of 5 years. Their service is atrocious. Systems and customer portals are clunky at best. Customer support is non-existent. They charge you for every little thing they can. Everyone - literally everyone - we talked to associated with their company had the air to the interaction that "they were doing us a favor by even talking to us." We used them because they are the ONLY option for integrated gift cards with the CRM platform we have been using. We are actively loo... read more
Worst customer service I have ever seen. Sold a business and keep getting charged a monthly service charge of $49.99 a month. Have sent several emails and copies of bank statements. This has been going on for 8 months. As well, the transition to the new owners was a terrible experience. New owners gift cards were unavailable for several weeks the sale date. Bad, Bad, Bad.
Stay away!! Worst customer service! Spent hours on hold, didn't receive call backs, never responded to emails. Gave them 30+ days notice of termination of contract and they dropped us immediately, causing us to go days without gift cards as we were forced to activate our new processor prematurely.
Frequently asked questions about Valutec Card Solutions Inc
How is Valutec Card Solutions Inc rated?
Valutec Card Solutions Inc has a 2.8 star rating with 33 reviews.
When is Valutec Card Solutions Inc open?
Valutec Card Solutions Inc is closed now. It will open tomorrow at 9:00 a.m.
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