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Valley Federal Credit Union

4.4

About this business

Since 1949, Valley Federal Credit Union has proudly served citizens within the Big Sky Country, which now includes 9 counties across Montana and Wyoming. From the beginning, we were founded on the promise to provide accommodating, personalized service, as well as top-notch financial services to our members. Those founding principles are the same driving force that still directs our mission today. Above all else, our primary motivation is always you. As a not-for profit organization, we truly operate for the well being of our... read more

Location details

207 N. Broadway, Billings, MT, 59101, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 4:30 p.m.
Tue7:30 a.m. to 4:30 p.m.
Wed7:30 a.m. to 4:30 p.m.
Thu7:30 a.m. to 4:30 p.m.
Fri7:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.489 reviews
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Jackie Shields's profile image
Jackie Shields 
5 years ago

I don’t recommend doing business here. This bank has been a hassle on so many occasions that we are willing to go through the additional hassle of changing all of our direct deposits and auto pays and close all of our accounts just to avoid the next inevitable issue with this bank. 

Jake Stevenson's profile image
Jake Stevenson 
5 years ago

due to job changes, i had to voluntarily return my vehicle. when I returned it to the main st location, I ensured it was cleaned out, and free of all damage. now they are trying to file a claim against my insurance for hail damage, which the truck had none of at the time I returned it to them. My advice to everyone, go to a bank or a credit union where they actually care about being honest with people. 

Kristen Strieby's profile image
Kristen Strieby 
recommend  Recommended
6 years ago

Always courteous and friendly staff 

Aaron Wagner's profile image
Aaron Wagner 
recommend  Recommended
6 years ago

Friendly staff. They are willing to work with you before and after their hours of operation! They really care about their members! 

Marjie Fosjord's profile image
Marjie Fosjord 
recommend  Recommended
6 years ago

Staff goes out of their way to make you feel welcome, doing a great job to help everyone! 

Lori Watts's profile image
Lori Watts 
recommend  Recommended
6 years ago

For first time getting a loan to buy a car and for personal loan they are amazing people. I will not go anywhere else for a loan. Thank you Valley Credit Union. 

Business response:

Thank you for recommending Valley Credit Union Lori. Having members like you make Valley a great place to work! 

Joseph Berndt's profile image
Joseph Berndt 
6 years ago

Shout out to valley for charging a wrong address fee and overdrafting my account! Even though we called and attempted to change the address on our account several times! Awesome work! Thanks for charging me for your consistent mistakes and not caring when my wife came down to sort it out. Awesome service, 10/10 would rather die of spiders then bank here! 

Business response:

Joseph, we apologize for any inconveniences. If you would like to discuss this matter any further please contact our King Ave Branch Manager, Joe Olivo, at (406)655-5027. 

Ryan Fehringer's profile image
Ryan Fehringer 
recommend  Recommended
6 years ago

This is by far the best place to bank in MT. Always helpful and find a way to make it work. Great Customer Service!!! 

Business response:

Thank you for the amazing review Ryan! Great members like you make our work easy 😀 

Josh Blotkamp's profile image
Josh Blotkamp 
7 years ago

Frequently asked questions about Valley Federal Credit Union

How is Valley Federal Credit Union rated?

Valley Federal Credit Union has a 4.4 star rating with 89 reviews. 

When is Valley Federal Credit Union open?

Valley Federal Credit Union is closed now. It will open on Monday at 7:30 a.m. 

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