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Valley Animal Hospital

4.8

About this business

Location details

1830 Merriman Rd, Akron, OH, 44313, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.874 reviews
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John Thomas Dukes's profile image
John Thomas Dukes 
recommend  Recommended
11 years ago

I have been coming here since 1993. Great staff, great place. Yes, some vets have come and come; some staff have come and gone. In spite of such changes, still the best. 

Row Mangham's profile image
Row Mangham 
11 years ago
April Marie's profile image
April Marie 
11 years ago
Karen Strange's profile image
Karen Strange 
recommend  Recommended
11 years ago
Christy Smith's profile image
Christy Smith 
11 years ago

Horrible customer service. :( I have called there trying to discuss my pets surgery. The receptionist who is always nice takes a message and states they will be calling me back. I called the first time in the morning she said someone will be calling me. Throughout the day I never got a call so I called in the late afternoon before they closed to see if I could speak to someone and again they took a message. So the next day I waited till mid morning hoping they would have called me first thing in the morning...nope. So I call... read more

Business response:

Christy, It is with sincere apologies regarding your experience. We strive to give the best service to all of our customers and we obviously made a mistake. Thank you for bringing this to our attention. We have since hired a customer service specialist to handle phone calls of this nature. We hope in doing this, we can be sure to do our best for our clients and their pets. Again, we are very sorry and hope your pet is doing well. 

Judy Aleandri Dovicsak's profile image
Judy Aleandri Dovicsak 
11 years ago
Shaina Cornelius's profile image
Shaina Cornelius 
recommend  Recommended
11 years ago
Michelle Wright's profile image
Michelle Wright 
11 years ago
Chris Short's profile image
Chris Short 
11 years ago

Frequently asked questions about Valley Animal Hospital

How is Valley Animal Hospital rated?

Valley Animal Hospital has a 4.8 star rating with 74 reviews. 

When is Valley Animal Hospital open?

Valley Animal Hospital is closed now. It will open at 8:00 a.m. 

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