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1830 Merriman Rd, Akron, OH, 44313, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 3:00 p.m. | |
Sun | Closed |
I have been coming here since 1993. Great staff, great place. Yes, some vets have come and come; some staff have come and gone. In spite of such changes, still the best.
Horrible customer service. :( I have called there trying to discuss my pets surgery. The receptionist who is always nice takes a message and states they will be calling me back. I called the first time in the morning she said someone will be calling me. Throughout the day I never got a call so I called in the late afternoon before they closed to see if I could speak to someone and again they took a message. So the next day I waited till mid morning hoping they would have called me first thing in the morning...nope. So I call... read more
Business response:
Christy, It is with sincere apologies regarding your experience. We strive to give the best service to all of our customers and we obviously made a mistake. Thank you for bringing this to our attention. We have since hired a customer service specialist to handle phone calls of this nature. We hope in doing this, we can be sure to do our best for our clients and their pets. Again, we are very sorry and hope your pet is doing well.
Valley Animal Hospital has a 4.8 star rating with 74 reviews.
Valley Animal Hospital is closed now. It will open at 8:00 a.m.
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