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Valenie Rivera Roig
- Dermatology
- Southchase, FL
About this business
Dr. Valenie Rivera, MD is a dermatologist in Clermont, FL and has been practicing for 17 years. She graduated from Univ Of Pr Sch Of Med in 2002 and specializes in dermatology.
Location details
14050 Town Loop Blvd Ste 203, Southchase, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
What a terrible experience! We waited 15 minutes, which is fine. But when we got in there for a "FULL" body evaluation, the nurse practitioner (Mandy Moore) did absolutely nothing! She didn't ask a single question. Looked at my leg and said no, we can't help you. There's nothing wrong with you. Didn't look at my scalp but ordered a prescription without asking a single question. Told me I have no acne when I so blatantly obviously do. What a absolute waste of money ($60 copay) and time!!!! Don't bother!
Business response:
Thank you for taking the time to provide your valuable feedback. I want to apologize for your experience during your recent visit. We strive every day to exceed your expectations, and we fell short. You deserve the time and attention needed to ensure all your questions are answered and you’re a part of the treatment process. I have elevated this to a team leader to address the issue moving forward.
Excelente doctora, me explico todo con detalles y muy paciente
Excellent staff
Business response:
Thank you for the great review!
I raises two issues with the doctor. She listened attentively and examined the issues and told me what the problems were and how to address them. I’m one case she prescribed medication and for the other she suggested that I purchase an over the counter cream. I particularly like and greatly appreciated the summary of the visit which went into more detail.
My experience was very positive. The staff is very friendly and professional.
A thorough medical exam was provided.
I will most definitely recommend Dr. Rivera to everyone!
Dr. Rivera seemed very pleasant. But I felt she examined in a hurried manner. I did not feel assured that all was well. Exam took less than 10 minutes. EG, the mole that had me worried still has a mild ache to it. I am worried about that sensation.
This was one of the smoothest doctor appointments that I’ve had since moving to FL…there was practically no waiting around before the Dr can in to do my examination. Great experience!
Frequently asked questions about Valenie Rivera Roig
How is Valenie Rivera Roig rated?
Valenie Rivera Roig has a 4.4 star rating with 57 reviews.
When is Valenie Rivera Roig open?
Valenie Rivera Roig is closed now. It will open at 8:00 a.m.
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