Valencia Dental Group at Old Road

Stephanie 

on Insider Pages

2 years ago

Ms. I have unfortunately been going here for over 2 years. I had my braces put on here. After I had my braces off, I had 4 cavities. they did the 1st three that day, then I returned for one more. It was that last one that, that finally pushed me over the edge. It was being treated by a different dr. and he numbed me, which wasn't enough, he did it again, still wasn't enough. He proceeded to finish about 40 min later, for what he called a very tiny cavity. He tells me I would have sensitivity to the tooth, and that it's norma... read more

Karen 

on Insider Pages

2 years ago

SCAM Artists! This office is aweful. They are the used car salesmen of the dental industry. They try to sell everyone on their Cerec Crowns even when there's nothing wrong with your teeth. And they refuse to give you a regular cleaning and instead try to tell you how aweful your teeth are a $700 cleaning. My husband and I had separate appointments and they try to sell us both the same exact thing. If you go there expect them to tell you that you need: a mouth guard ($400) Cerec Crowns ($800 each) Deep gum/teeth cleaning ($70... read more

Colleen 

on Insider Pages

2 years ago

Use car salesmen The previous reviewer hit the nail on the head with the upselling of everything. I was told I needed a crown and their high pressure tactics of "we must do it today" and it will cost "hundreds of dollars because you must have the best crown possible" or it won't last. I held firm and told them I would schedule another apt. to get it done. They tried and tried to have me do it that day and gave me some scare tactic that something might happen and I would be in a lot of pain. After checking with my insurance c... read more

M D 

on Insider Pages

2 years ago

New in Town The Valencia Dental Group is relatively new in town. It's on The Old Road, not to be confused with Valencia Dental Care on Valencia Boulevard. Valencia Dental Group is preyy high-tech. They take digital photos of your teeth so when they tell you that you have a cracked tooth you can see it clearly instead of trying to squint to see using fogged up mirrors. My recommendation to them is to remember to praise and encourage their patients more. The desk staff is friendly and goes the extra mile to help. 

Stephanie H. 

on Insider Pages

14 years ago

Ms. I have unfortunately been going here for over 2 years. I had my braces put on here. After I had my braces off, I had 4 cavities. they did the 1st three that day, then I returned for one more. It was that last one that, that finally pushed me over the edge. It was being treated by a different dr. and he numbed me, which wasn't enough, he did it again, still wasn't enough. He proceeded to finish about 40 min later, for what he called a very tiny cavity. He tells me I would have sensitivity to the tooth, and that it's norma... read more

Travis R. 

on Insider Pages

14 years ago

SCAM!!! I visited their office for the first time this past April and was told the same thing as everyone else. I needed a mouth guard for sleeping, I needed a deep cleaning and crowns put on my teeth. I agreed to the deep cleaning and went back 1 month later for the procedure. Everything went fine except for the annoying dentist who made it sound like my teeth were on the verge of falling out!!! They tried to sell me additional procedures and services every 5 minutes and I finally told them to stop trying to sell me stuff a... read more

vicky h. 

on Insider Pages

14 years ago

great staff so i went to Valencia Dental care this morning and i was expecting the worsed. Mr. Santiago assured me that everything would be ok with my check up and xrays. i saw dr. Wyndhamsmith and i was very pleased with my visit. 

Susan P. 

on Insider Pages

14 years ago

Shame on them!!!!!! My son had to have all of this wisdom teeth extracted. They were all impacted. They told me that after insurance, my co-pay would be 690.00. I have a Care Credit Credit card that can be used specifically for dental and medical care. I used the card. They charged my card $690.00. They got all of their money. The procedure was performed without incident. I got my Explanation of Benefits in the mail from the insurance company and found that my copayment was not $690.00. It was $405.00. Seems like an awfully ... read more

nicole q. 

on Insider Pages

15 years ago

Worst dentistry i was excited to go to a dentist close to home and affordable. I Instead, it was the worst experience ever! They had me in the chair for over an hour and forgot about me, I tried to get off and rush out, but my legs had fallen asleep! I came in for the $39 special for cleaning, x-ray and exam, and got just an x-ray, hardly an exam!The doctor said I needed a deep cleaning and mouth guard otherwise my teeth will become loose. The bill came out to $3,108. I declined the deep cleaning and just a regular cleaning,... read more