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Valencia Dental Group at Old Road

2.4

About this business

We welcome you at Valencia Dental Group at Old Road! With state-of-the-art infection control procedures in place, our #1 goal is to keep you and your family safe. We provide comprehensive specialty services with advanced, proven technology and offer customized financial solutions for you. We are proud to be your complete Valencia dental provider with services including Teledentistry, Same-Day Dental Crowns, Boost Whitening, Oral Surgery, Wisdom Teeth Extraction, Root Canals, Periodontics, Digital Charts, Digital X-Rays, and ... read more

Location details

26938 The Old Rd, Valencia, CA, 91355, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.438 reviews
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mario's profile image
2 years ago

Misleading Advertising and Rip offs June 2007 - Thier advertising (store front sign) for Dental Xrays & Cleaning ($39 Special) was deceiving. I came in and had my dental Xrays done only to find out you would not do the cleaning at that price. Even though my insurance would not cover the deep cleaning they had determined I needed, they quoted me $1,600 for this which I could not afford, and then denied me credit. Now I am consulting my wife's family dentist and hope I am not required to do another set of Xrays (and hope my in... read more

Denise's profile image
2 years ago

They are like used-car salesmen First off, one star is too high a rating for this dental group... I had my first appointment with them in August 2007. They tried to sell me $3000. worth of dental work and pushed for replacing a perfectly good crown with one that cost over $1000. with a 5-year warranty. They also tried the hard-sell to get me to take a temporary crown even though I told them I was leaving the country on vacation for two weeks trying to convince me that their temporary crowns "never" malfunction....please. THE... read more

mika's profile image
2 years ago

Avoid these people no matter what Problems: 1) They upsell everything. They consistently tried to steer me to the most expensive option possible for any and all work. When I would ask for an explanation between different options I would get the complete runaround and they would tell me that I really needed the most expensive option even though, as it would always turn out, there would have been no difference with a cheaper option. By my third (and final!) visit I just learned to tune out anything they said. They even tried t... read more

vicky's profile image
2 years ago

great staff so i went to Valencia Dental care this morning and i was expecting the worsed. Mr. Santiago assured me that everything would be ok with my check up and xrays. i saw dr. Wyndhamsmith and i was very pleased with my visit. will definately keep this a my reg. offie. thank you Santiago. 

Karen's profile image
2 years ago

SCAM Artists! This office is aweful. They are the used car salesmen of the dental industry. They try to sell everyone on their Cerec Crowns even when there's nothing wrong with your teeth. And they refuse to give you a regular cleaning and instead try to tell you how aweful your teeth are a $700 cleaning. My husband and I had separate appointments and they try to sell us both the same exact thing. If you go there expect them to tell you that you need: a mouth guard ($400) Cerec Crowns ($800 each) Deep gum/teeth cleaning ($70... read more

Colleen's profile image
2 years ago

Use car salesmen The previous reviewer hit the nail on the head with the upselling of everything. I was told I needed a crown and their high pressure tactics of "we must do it today" and it will cost "hundreds of dollars because you must have the best crown possible" or it won't last. I held firm and told them I would schedule another apt. to get it done. They tried and tried to have me do it that day and gave me some scare tactic that something might happen and I would be in a lot of pain. After checking with my insurance c... read more

Tanya's profile image
2 years ago

Worst dentist around I agree with the previous poster- they try to scare you into thinking your mouth is going to fall off your face or something utterly ridiculous like that. They quoted my husband as needing around $6000 of work, which, conveniently, our insurance wouldn't cover. My husband went elsewhere for a second opinion and found that his situation was nowhere near as dire as VDG made it out to be. In fact, they did the same thing to me a week after he went in and I told the stupid dentist off for being such a conniv... read more

Susan's profile image
2 years ago

Shame on them!!!!!! My son had to have all of this wisdom teeth extracted. They were all impacted. They told me that after insurance, my co-pay would be 690.00. I have a Care Credit Credit card that can be used specifically for dental and medical care. I used the card. They charged my card $690.00. They got all of their money. The procedure was performed without incident. I got my Explanation of Benefits in the mail from the insurance company and found that my copayment was not $690.00. It was $405.00. Seems like an awfully ... read more

M D's profile image
2 years ago

New in Town The Valencia Dental Group is relatively new in town. It's on The Old Road, not to be confused with Valencia Dental Care on Valencia Boulevard. Valencia Dental Group is preyy high-tech. They take digital photos of your teeth so when they tell you that you have a cracked tooth you can see it clearly instead of trying to squint to see using fogged up mirrors. My recommendation to them is to remember to praise and encourage their patients more. The desk staff is friendly and goes the extra mile to help. 

Frequently asked questions about Valencia Dental Group at Old Road

How is Valencia Dental Group at Old Road rated?

Valencia Dental Group at Old Road has a 2.4 star rating with 38 reviews. 

When is Valencia Dental Group at Old Road open?

Valencia Dental Group at Old Road is closed now. It will open on Monday at 8:00 a.m. 

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