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VA North Texas Health Care System - Plano CBOC

2.5

About this business

Location details

3804 W 15th St, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 4:30 p.m.
Tue7:30 a.m. to 4:30 p.m.
Wed7:30 a.m. to 4:30 p.m.
Thu7:30 a.m. to 4:30 p.m.
Fri7:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.5150 reviews
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Charisse Deloria's profile image
Charisse Deloria 
on Google
a week ago

The nurses and the doctors are great. The receptionists are horrible. I came in before 9 to do labs. I checked in around 8:50. I noticed people that came after me were being called for labs. It is now 9:40, so I go to the receptionist and told her I’ve been waiting almost an hour. She tells me I was checked in at 9. So it hasnt been an hour. Is waiting for 40 minutes not long enough of a wait because it has not been an hour? It’s the VA so I guess we’re expected to wait a minimum of 1 hour 

Rebecca Hale's profile image
Rebecca Hale 
on Google
3 weeks ago

Horrible customer service! 

Margaret Morris's profile image
Margaret Morris 
on Google
4 weeks ago
Samiul Islam's profile image
Samiul Islam 
on Google
a month ago

Date : 2.26.25 Waiting to get my labs done for last hour. 1 hour.....and there are only couple of people out here.... 

Okari Kramer's profile image
Okari Kramer 
on Google
a month ago

I called in to schedule a mental health appointment. The attendant sounded like they were working from home. I could hear my echo which was really distracting, then she couldn’t pull up my record on her computer. I hanged up and was hoping to get another attendant with better service but the phone just kept ringing endlessly 

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Frequently asked questions about VA North Texas Health Care System - Plano CBOC

How is VA North Texas Health Care System - Plano CBOC rated?

VA North Texas Health Care System - Plano CBOC has a 2.5 star rating with 150 reviews. 

When is VA North Texas Health Care System - Plano CBOC open?

VA North Texas Health Care System - Plano CBOC is closed now. It will open on Monday at 7:30 a.m. 

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