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UT Health East Texas EMS

3.5

About this business

Location details

352 S Glenwood Blvd, Tyler, TX, 75702, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.593 reviews
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Brian Lee Gnad's profile image
Brian Lee Gnad 
recommend  Recommended
5 years ago

Friendly, Polite, professional, and efficient staff. 

Debra Koehler's profile image
Debra Koehler 
5 years ago

Process patients more efficiently in the ER. My daughter has waited over 6 hours and has not been seen. Lousy and unprofessional. 

Business response:

Hi Debra, would you please message us with your contact information? We want to learn more about your experience. Thank you, Livia. 

Debra Koehler's profile image
Debra Koehler 
5 years ago

Process patients more efficiently in the ER. My daughter has waited over 6 hours and has not been seen. Lousy and unprofessional. 

Business response:

Hi Debra, would you please message us with your contact information? We want to learn more about your experience. Thank you, Livia. 

Monique Mauk's profile image
Monique Mauk 
5 years ago

This place is the slowest place in history! We came early not expecting to get in super early but maybe a few mins since we were here. Our 2 of 4 apts got cancelled for the day. We got here 9:15 apt is at 11:20 they said come 30 mins early. It’s now -:05 and still not in a room! And it’s the only appt they wouldn’t let me go up for! All other appts I got to go sit! I got the calendar I got the info. Nd addresses of old doc locations! Nope can’t go! He can call you. What! No cell phone use in rooms! I hope he never has to com... read more

Business response:

Monique - I apologize for the delay in being seen and not being allowed to attend the appointment. Due to safety concerns, we are not allowed to have visitors attend. As to the addresses, I'm confused. You can email marketing@toctulsa.com so I can address who was being seen. 

Monique Mauk's profile image
Monique Mauk 
5 years ago

This place is the slowest place in history! We came early not expecting to get in super early but maybe a few mins since we were here. Our 2 of 4 apts got cancelled for the day. We got here 9:15 apt is at 11:20 they said come 30 mins early. It’s now -:05 and still not in a room! And it’s the only appt they wouldn’t let me go up for! All other appts I got to go sit! I got the calendar I got the info. Nd addresses of old doc locations! Nope can’t go! He can call you. What! No cell phone use in rooms! I hope he never has to com... read more

Business response:

Monique - I apologize for the delay in being seen and not being allowed to attend the appointment. Due to safety concerns, we are not allowed to have visitors attend. As to the addresses, I'm confused. You can email marketing@toctulsa.com so I can address who was being seen. 

Ricky Harless's profile image
Ricky Harless 
5 years ago

wait times are ridiculous 

Ricky Harless's profile image
Ricky Harless 
5 years ago

wait times are ridiculous 

David Sayers's profile image
David Sayers 
5 years ago

Took a year to the exact date of procedure to send bill, lost our money saved in health care savings account because of their delay!! Of course they blamed the ins Co and the ins blamed them. Now because of covid and unable to continue payments at this time, sent to collections. Shameful practice and billing department. Beware!! 

Business response:

Hi David, we apologize for your experience and want to learn more Would you please message us your contact information? Thank you, Livia. 

Linda Campuzano's profile image
Linda Campuzano 
recommend  Recommended
5 years ago

It didn't take long for me to be seen. waiting on results took longer. I came in with pain and asked for something for tge pain. didnt give me anything 

Business response:

Hi Linda, please let us know if we can help you or if you would like to speak to someone regarding your experience. Thank you, Livia. 

Frequently asked questions about UT Health East Texas EMS

How is UT Health East Texas EMS rated?

UT Health East Texas EMS has a 3.5 star rating with 93 reviews. 

When is UT Health East Texas EMS open?

UT Health East Texas EMS is closed now. It will open on Monday at 8:00 a.m. 

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