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USAP

1.0

About this business

Location details

3901 W 15th St, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.04 reviews
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Joe Shoe's profile image
Joe Shoe 
on Google
4 years ago

DO NOT EXPECT OVERPAYMENT REFUND TO BE A SIMPLE PROCESS... The bill they sent was incorrect. I did not know this at the time, so I sent them a check in full payment. USAP sends my overpayment refund in form of a prepaid debit card from Bank of America (BOA). NOTE: I do not have a BOA bank acct. FIRST: The instructions to activate the card have incorrect phone numbers??? SECOND: I had to go to the bank website to activate the card (not an easy task) THIRD: Since I do not have a BOA account, VISA will deduct $5 to get cash fro... read more

Sd Jackson's profile image
Sd Jackson 
on Google
5 years ago

Paid day f visit now its 6 months later and I get a 1500.00 bill WTH 

Toni Walburn's profile image
Toni Walburn 
on Google
5 years ago

What a heartless greed driven company. Two days after my procedure our house burned, I called and spoke with them to see if they could work with me. They suggested a payment and I explained I couldn’t afford it. They were unwilling to reduce the bill at all. I have been paying 5 dollars a month and now they are threatening to send my remaining balance to collections. I called again and asked for them to work with me and again I was told we don’t adjust any amounts for any patients. Healthcare is outrageous and for them to ha... read more

Guy Serwin's profile image
Guy Serwin 
on Google
5 years ago

Beware!!! Research possible alternatives and suggest your surgeon do the same. This was total "Bait and Switch" exploitation. I was quoted a price under the guise of self pay due to no insurance. When I was quoted the price and asked if they would send me the statement so I could pay them. Nothing came until after the procedure. The original quoted $835 was now somehow $5000. The reasoning was I didn't prepay as well which was never mentioned by the overworked staff member. SO was it an oversight to not send a bill or fraud?... read more

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Frequently asked questions about USAP

How is USAP rated?

USAP has a 1 star rating with 4 reviews. 

When is USAP open?

USAP is closed now. It will open tomorrow at 9:00 a.m. 

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