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U.S. Cellular

3.2

About this business

U.S. Cellular is a nationwide wireless carrier that focuses on customer service, delivering industry-leading innovations and maintaining an award-winning high-quality network. 

Location details

842 W Johnson St, Fond du Lac, WI, 54935, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.2132 reviews
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Becky Jo Nitschke's profile image
Becky Jo Nitschke 
4 years ago

Horrible customer service, inconsistent pricing, long wait times, are not true to what they say, only allow one person in at time for same account upgrades (like seriously come on)...treat you like crap in general. 

Senita Williams's profile image
Senita Williams 
5 years ago

Horrible services long wait 1hr 

Holly Gustafson's profile image
Holly Gustafson 
recommend  Recommended
6 years ago

Todd Heath was an absolute pleasure to work with 

Kathryn Lemke's profile image
Kathryn Lemke 
7 years ago

Had to wait 45 minutes for help. Then it took another 20 minutes to get done. I do not blame the person I was working with, he was great! Just way understaffed. 

Eileen Serwe's profile image
Eileen Serwe 
7 years ago

My daughter had an appointment at 6 PM tonight and they are still waiting for someone to wait on them.... it's 7:30 PM..very poor customer service... very dissatisfied!! 

Jean Schubert's profile image
Jean Schubert 
8 years ago

The wait is horrible. I was told 15-20 mins and an hour plus later I was finally helped. I could hear employees talking about other things besides phones and plans. The girl that helped me was very nice and knowledgeable. One customer was being waited on when I got there and still working with a representative when I left. Improvement in service is a must. 

Jackie Straub's profile image
Jackie Straub 
8 years ago

The associate really helped me out with my problem with my phone. He was very friendly as well. 

Justin Reinke's profile image
Justin Reinke 
9 years ago
Jackie Fife's profile image
Jackie Fife 
9 years ago

I like going to the US Cellular store. There's always something new to buy and learn. 

Frequently asked questions about U.S. Cellular

How is U.S. Cellular rated?

U.S. Cellular has a 3.2 star rating with 132 reviews. 

When is U.S. Cellular open?

U.S. Cellular is closed now. It will open at 10:00 a.m. 

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