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Us Cellular

4.3

About this business

Location details

16720 W Bluemound Rd, Brookfield, WI, 53005, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3258 reviews
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Magnolia Lynn Williams's profile image
Magnolia Lynn Williams 
10 years ago
Ann Gogin's profile image
Ann Gogin 
10 years ago

Thank you for your help today. The visit to your store was the only task I had today that wasn't a hassle. Steve and Kiel were great. 

Holly Lee DeBack's profile image
Holly Lee DeBack 
11 years ago

QUESTION? Has anyone else had an issue with US Cellular since signing up for their "10gigs/up to 4 lines promotion"? I switched to them in June & have had a billing error every month since then, over charging me by over $100 each month. I have to spend over an hour EACH month on the phone getting it corrected. And each CSR & local store person explains the bill differently. (ALL of which we have recorded) Now the last 2 months they say we went over on our data & charged us & said its my problem our phones (which they sold us... read more

Lisa Sue's profile image
Lisa Sue 
11 years ago
Lisa M Schmidt's profile image
Lisa M Schmidt 
11 years ago

I'm sitting in my house once again w no mobile service WHY?? I pay my bill NEVER late. I have a excellent credit report. But if I have a emergency I'm screwed!! I'm going to try&call I for the 7th time this AM. & it probably wont go through once again. I don't have time to do in a store. & I cringe going in there. Ugh. Let's see what happens once again. 

Gina Marie's profile image
Gina Marie 
11 years ago

Horrible customer service. No tech suppport. Us cellular has taken a drastic turn for the worse. 

Kendall Reinders's profile image
Kendall Reinders 
11 years ago

Most ridiculous store ive ever been in. I am so thankful I have verizon and dont have to deal with this. Over 2 hours waiting for my boyfriend to be able to activate an insurance claimed phone and have pictures/contacts transfered. Terribly disappointed in the lack of ability to get anything done in this store. I was considering switching from verizon but after dealing with this I will be sticking with verizon who has MUCH BETTER customer service and no ridiculous wait times. 

Carolyn StillCarebear Robinson's profile image
Carolyn StillCarebear Robinson 
12 years ago
Stephanie Ann's profile image
Stephanie Ann 
12 years ago

Frequently asked questions about Us Cellular

How is Us Cellular rated?

Us Cellular has a 4.3 star rating with 258 reviews. 

When is Us Cellular open?

Us Cellular is open now. It will close at 6:00 p.m. 

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