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Us Cellular
- Electronics
- Brookfield, WI
About this business
U.S. Cellular is the fifth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier has a strong line-up of cutting-edge devices that are all backed by a high-quality network in big and small cities and rural communities. Currently, 94 percent of customers have access to 4G LTE speeds. U.S. Cellular was named a J.D. Power and Associates Customer Champion in 2014 for the third time in ... read more
Location details
16720 W Bluemound Rd, Brookfield, WI, 53005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Thank you for your help today. The visit to your store was the only task I had today that wasn't a hassle. Steve and Kiel were great.
QUESTION? Has anyone else had an issue with US Cellular since signing up for their "10gigs/up to 4 lines promotion"? I switched to them in June & have had a billing error every month since then, over charging me by over $100 each month. I have to spend over an hour EACH month on the phone getting it corrected. And each CSR & local store person explains the bill differently. (ALL of which we have recorded) Now the last 2 months they say we went over on our data & charged us & said its my problem our phones (which they sold us... read more
I'm sitting in my house once again w no mobile service WHY?? I pay my bill NEVER late. I have a excellent credit report. But if I have a emergency I'm screwed!! I'm going to try&call I for the 7th time this AM. & it probably wont go through once again. I don't have time to do in a store. & I cringe going in there. Ugh. Let's see what happens once again.
Horrible customer service. No tech suppport. Us cellular has taken a drastic turn for the worse.
Most ridiculous store ive ever been in. I am so thankful I have verizon and dont have to deal with this. Over 2 hours waiting for my boyfriend to be able to activate an insurance claimed phone and have pictures/contacts transfered. Terribly disappointed in the lack of ability to get anything done in this store. I was considering switching from verizon but after dealing with this I will be sticking with verizon who has MUCH BETTER customer service and no ridiculous wait times.
Frequently asked questions about Us Cellular
How is Us Cellular rated?
Us Cellular has a 4.3 star rating with 257 reviews.
When is Us Cellular open?
Us Cellular is closed now. It will open on Monday at 9:00 a.m.
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