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US Auto Sales
- Automotive
- Huntsville, AL
About this business
Looking for a reliable, high-quality and affordable vehicle in Huntsville, AL? Look no further, our team at U.S. Auto Sales is here to help you find just that! U.S. Auto Sales first opened it's doors in 1992 in Lawrenceville, GA and later expanded to Huntsville in 2022. Since then, we have continued to serve our customers and the local communities with the same dedication and enthusiasm we had one day one. This dealership has a dedicated staff of qualified and experienced individuals ready to help you through every step of y... read more
Location details
2001 Sparkman Dr NW, Huntsville, AL, 35810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Do not, and I cannot stress enough do not buy a car from this company! it has been a nightmare with having the vehicle. I purchased a 2015 ******* elantra gti july of 2022, and after the first week the check engine came on. Was told outside of warranty by the second week, and told to go to pep boys for a diagnostic machine which they said would take thirty minutes with an appointment, almost five hours later due to a computer system issue took car to ******* dealership where had to pay $200 to get a diagnostic of catalytic c... read more
Business response:
Good morning, we're very concerned with the experience you've had, and the customer service received during this. Please reach out to us via ************************************************************* with any other details you may be able to provide, and your preferred method of contact. Once we receive your submission, we would be more than happy to take a further look into this and see what we can do to help remedy this for you as soon as possible. Thank you!
This business has an A rating. But it is not based on how dirty they are. I purchased a ********* journey on feb 7. On February 8th I had called and reported that the check engine light was on. They didnt suggest I bring it back they told me to call DOWCbut whoever marked the car as passed clearly lied and is working with them to sell damaged vehicles. I have now spent over **** on this car between the Ubers I had to take because the car overheated and had to be towed and repaired, along with the deductible and repair fees. ... read more
Business response:
Good morning, we're very sorry to hear about the experience you've had and the inconveniences that have followed. Please reach out to us via ************************************************************* with the same info you provided here, plus any other details you may have and your preferred contact method. Once we receive your submission we would be more than happy to see what we can do to find you a resolution. Thank you!
Why are they letting this place continue to be in business and get away with taking ones hard earned money only to be sold a lemon ?? they tried to press me to purchase a vehicle I almost did but my gut kept eating at me because if something is to good to be true its usually is. An outside of that I am a always do your research type of person and read reviews on a company something I do faithfully. An just to my suspicion nothing but very bad reviews & the company making excuses as to why they didnt honor any of the repairs.... read more
Business response:
Good morning, we're very sorry to hear you feel this way. If there's anything we can do to help in the future please let us know via *************************************************************. Thank you!
**************** ***** passtime override no good they just want $$$
Business response:
Good morning, we're sorry to hear you have not had a good experience. Please reach out to us via ************************************************************* with any details, and your preferred contact method, and we would be more than happy to see what possible solutions we can offer. We hope to hear from you soon!
I feel like I been stomped in the ground no direct number or help from nobody never can get thru on the phones to talk to anyone??I purchased a 2017 Red Jeep Compass on December 16th 2022 and not even a whole 2 weeks the check engine light came on, tried to contact anybody still was at a dead end, then 2wks after that the car completely stopped working..had to pay for a ride to go talk to a physical person and was told to get my car car towed to their repair shop and they would have me in something by that following week, so... read more
Business response:
Good morning, we're very sorry for the level of customer service you experienced most recently, and would like to look further into this to see how we can help. Please reach out to us via ************************************************************* with any details, and your preferred contact method, and we would be more than happy to see what possible solutions we can offer. We hope to hear from you soon!
I have had my car since 2019 and in the beginning it was good.. now that I really need the company to help me they are awful. I was just 4 days past due I came up with $105 in my car note is $191.27 I asked them to see if they could hold off on turning my car off until Monday when I have the rest of the car no payment.They made up how much the wanted me to pay. They wanted me to pay 39 more dollars I didn't have it I had to borrow $105 to pay towards the car note. I'm upset because someone just called my phone last time I wa... read more
Business response:
Good morning, we're very sorry for the level of customer service you experienced most recently, and would like to look further into this to see how we can help. Please reach out to us via ************************************************************* with any details, and your preferred contact method, and we would be more than happy to see what possible solutions we can offer. We hope to hear from you soon!
If I could leave 0 stars I would. The customer service is horrible. When trying to explain anything to the customer service persons they take everything personal as if they are being affected personally. As if they own the business. I think they might be under paid because they always seem irritated as if they dont want to be there. Its really sad. *** had my car for two years and Ive never been behind a month on payments and I get treated like Im Bothering them. As soon as I can Ill be getting rid of this car and washing my... read more
Business response:
Good morning, we're very sorry to hear about the customer service you've received as that's one of our top priorities, and we'd like to learn more about your experience. Please consider reaching out to us via ************************************************************* with any details you can provide, as well as your preferred contact method. We hope to hear from you soon!
No stars if it was an option. Got completely screwed. Take your money elsewhere. I Bought a 2015 ******* Elantra for way too much money and within 5 days it began stalling out dangerously in traffic. I am a ******* master tech so I know what's wrong with it after checking the codes. The cam needs to be replaced. I asked USauto to fix it. I was within the warranty 5-day time frame so I took it to Pepboys. They misdiagnosed it and said it was a sensor. The problem still exists and has only gotten worse. I've had it for less th... read more
Business response:
Good afternoon, we're very sorry to hear you're still experiencing the same problems after visiting a *** Boys. Please reach out to us via ************************************************************* with the same details provided here, as well as your best method of contact. While we have no control over *** Boys and their diagnostics and/or repairs, we would be more than happy to take a look into this and see what possible solutions we can offer on our end to speed this process up for you! We hope to hear from you soon!
So once I inquired about US auto sales they called me say in and day out until I finally decided to give them a shot. The listed price on the 2012 ****** Camry was ***** which is almost double the blue book value as is. Once I drove 3 hours to their ********** location I spent another two hours waiting on the deal to go through. I test drove the car which had no gas in it, and no floor mats anywhere in the vehicle. The car seemed fine other than that initially. When I got back they finally told me they got it worked out and ... read more
Business response:
Good afternoon, it is our understanding that your case submission has been received and is being worked on as we speak. If there is anything else we can do for you in the meantime please do not hesitate to reach back out to us via *************************************************************. Thank you for your patience while we work through this and find you the best solution!
Frequently asked questions about US Auto Sales
How is US Auto Sales rated?
US Auto Sales has a 2.4 star rating with 418 reviews.
When is US Auto Sales open?
US Auto Sales is open now. It will close at 7:00 p.m.
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