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Urgent Mental Health Care Centre

3.3

About this business

The Urgent Mental Health Care Centre (UMHCC) provides a warm and welcoming place for people experiencing a mental health crisis. The service offers an alternative for individuals, families, police and ambulance to presenting at hospital Emergency Departments for mental health support. The Urgent Mental Health Care Centre is a Neami National service, delivered in partnership with RI International and supported by SA Health and the Australian Government. 

Location details

215 Grenfell St, Adelaide, SA, 5000, Australia

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3.3115 reviews
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Ash Ebben's profile image
Ash Ebben 
on Google
4 days ago

Me and my partner came to use their services, it went like usual but the team took my partners puffer to put in the medicine cabinet and failed to give it back when we left. Accidents happen, but he called to inquire and was told he would have to make his way to Adelaide. (1 hour train ride, 30 minute walk) The following night, he was experiencing extreme breathing difficulties and we are not in the financial position to buy another puffer. I called them up to ask if they could organize a cab charge or any form of him gettin... read more

M's profile image
M 
on Google
a week ago

Not sure how I would never coped without this place. Thank you 

David Andrews's profile image
David Andrews 
on Google
a week ago

Cannot say enough good things about this facility. Needed advice on how to respond to a psychiatric episode that happened out of the blue. I walked in off the street without an appointment. They listened patiently and put everything in perspective for me, and suggested measures I might take to get back to normal. Thankyou ... 

Ben St Clair's profile image
Ben St Clair 
on Google
a month ago

Staff are very friendly, so helpful and accommodating. Unless you've physically hurt yourself I'd definitely recommend coming here instead of the hospital 

Ethne Collins-Bird's profile image
Ethne Collins-Bird 
on Google
a month ago

Entirely misrepresented as a “urgent mental health care centre.” The fact SA health endorses it, and the triage line encourages people in strife to go there is a joke. From the get go the staff were blunt, emotionless and seemingly poorly trained. After being taken to and essentially abandoned in their lounge space that is supposed to be “comforting” and “relaxing” when in fact it is heinously decorated with surface level, run-of-the-mill motivational quote posters better suited for a classroom or yoga studio. Staff were mor... read more

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Frequently asked questions about Urgent Mental Health Care Centre

How is Urgent Mental Health Care Centre rated?

Urgent Mental Health Care Centre has a 3.3 star rating with 115 reviews. 

When is Urgent Mental Health Care Centre open?

Urgent Mental Health Care Centre is open now. It is open 24/7. 

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