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Urgent Mental Health Care Centre

3.3

About this business

The Urgent Mental Health Care Centre (UMHCC) provides a warm and welcoming place for people experiencing a mental health crisis. The service offers an alternative for individuals, families, police and ambulance to presenting at hospital Emergency Departments for mental health support. The Urgent Mental Health Care Centre is a Neami National service, delivered in partnership with RI International and supported by SA Health and the Australian Government. 

Location details

215 Grenfell St, Adelaide, SA, 5000, Australia

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3.3112 reviews
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Ben St Clair's profile image
Ben St Clair 
on Google
a month ago

Staff are very friendly, so helpful and accommodating. Unless you've physically hurt yourself I'd definitely recommend coming here instead of the hospital 

Ethne Collins-Bird's profile image
Ethne Collins-Bird 
on Google
a month ago

Entirely misrepresented as a “urgent mental health care centre.” The fact SA health endorses it, and the triage line encourages people in strife to go there is a joke. From the get go the staff were blunt, emotionless and seemingly poorly trained. After being taken to and essentially abandoned in their lounge space that is supposed to be “comforting” and “relaxing” when in fact it is heinously decorated with surface level, run-of-the-mill motivational quote posters better suited for a classroom or yoga studio. Staff were mor... read more

dieter roehrs's profile image
dieter roehrs 
on Google
a month ago

edit: the owner replied with auto can reply they are not human just duct tape so 5/5 since they do what they trained to do not help you I leave a five-star because this is working exactly as intended this is not a place of health or care it is a place to bandage you and you need to read this whole review The Dr add this facility in reality a psychiatric doctor spending their training at the urgent mental healthcare they have completed University however they are only in final training as soon as they are capable and complete... read more

S Lou's profile image
S Lou 
on Google
a month ago

I accessed this service after witnessing a traumatic event. I needed mental health support and someone to talk to. I cannot speak highly enough of the team at UMHCC. From the moment I arrived I felt warmth, care and that I was going to be listened to. The process was explained to me in relation to who I would see such as a peer worker, mental health nurse, clinical social worker and a Dr if needed. It was also explained what the service provided i.e. talk therapy. I was provided with timely support and relevant, helpful info... read more

dieter roehrs's profile image
dieter roehrs 
on Google
2 months ago

I leave a five-star because this is working exactly as intended this is not a place of health or care it is a place to bandage you and you need to read this whole review The Dr add this facility in reality a psychiatric doctor spending their training at the urgent mental healthcare they have completed University however they are only in final training as soon as they are capable and completed their training there will be leaving this job for an a 100k job for some other high-end practice. There was a instant I had to deal wi... read more

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Frequently asked questions about Urgent Mental Health Care Centre

How is Urgent Mental Health Care Centre rated?

Urgent Mental Health Care Centre has a 3.3 star rating with 112 reviews. 

When is Urgent Mental Health Care Centre open?

Urgent Mental Health Care Centre is open now. It is open 24/7. 

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