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Upton House
- Healthcare
- Box Hill, VIC
About this business
Location details
131 Thames St, Box Hill, VIC, 3128, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Bit of a mixed bag honestly. Positives: 1) Upton House nurses were great and the ED / 1East team were great. They always asked questions on how they could help and tried their best to communicate. 2) Actually can ensure safety during an acute crisis and have back up plans rather than discharging. Negatives: 1) General condition of the facility is really bad. Has a horrific urine smell, stains all over the floor, run down furniture, and a very unpleasant vibe. 2) Doctors sucked. Did not involve next of kin in assessment and t... read more
I should've been put in aipu not this disgusting filthy place with no funds for even toilet paper. Disgusting. Terrible treatment of everyone I've seen. Some were nice. Don't ever let yourself get stuck here.
Upton House has a bad smell, quite dirty, very hectic, awful, and triggering environment, some staff like nurses, peer support workers, OTs etc are very nice, thoughtful, and caring, but most doctors are extremely rude, dismissive, apathetic, pushy, and unhelpful. Had a voluntary admission but couldn't get discharged for a few days as you need to see a doctor to have an assessment done first. None of the doctors were available even though my nurse had asked one particular doctor three times to see me before they went home on... read more
Upton House has a bad smell, quite dirty, very hectic, awful, and triggering environment, some staff like nurses, peer support workers, OTs etc are very nice, thoughtful, and caring, but most doctors are extremely rude, dismissive, apathetic, pushy, and unhelpful. Had a voluntary admission but couldn't get discharged for a few days as you need to see a doctor to have an assessment done first. None of the doctors were available even though my nurse had asked one particular doctor three times to see me before they went home on... read more
Frequently asked questions about Upton House
How is Upton House rated?
Upton House has a 2.2 star rating with 43 reviews.
When is Upton House open?
Upton House is closed now. It will open at 8:00 a.m.
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