Upstate Medical Center Emergency Room

Bobby Schmidt 

on Google

3 days ago

Worse hospital to wait in. The security staff always seems like they are on a power trip and don't want to be here. All the waiting room staff have somewhat of an attitude and the place has its fair share of homeless people that hang around I don't know if they're even being seen or they let them just hang out. I've waited 12 hrs to be seen any time I come after 4PM just know you won't be seen until like 3am at least. Terrible time every time I come 

Michael Jones 

on Google

4 days ago

We were in the waiting room from 6pm until finally being brought to be examined at 4am, didn't speak to the doctor until 6am and was discharged at 8am. Some of the staff were great, but my fiancee was discharged with a ketone reading of 40 as a diabetic, a ketone reading of 5 or higher is considered a medical emergency and they dismissed our concerns of diabetic ketoacidosis. They just said she had a "gastro-infection" and to follow up with their PCP, now we're in a different ER not even 6 hours after our discharge, because ... read more

Vonna Birden 

on Google

6 days ago

This is the worst ER experience I ever had in my life I came here. Temperature is 100.6 I been sitting for 4 hours I have not been seened it’s freezing cold they say they cannot offer blankets anymore in the ER all the nurses do is sit there and giggle not really worried about the patience. Keep on checking temperatures like if something is really going to change. It’s filthy. It’s just childish staff working. They need a overseer on overnight because they are not doing their jobs right This is the worst hospital in history ... read more

Christy Doing 

on Google

4 weeks ago

Never have I seen such poor, customer service in my life. Gaurd gives me attitude when she isn't doing her job. Then one person tells me I will be able to be with my loved one and another says no. No one knows what the others are doing.