UPMC Urgent Care Natrona Heights's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

UPMC Urgent Care Natrona Heights

3.1

About this business

UPMC Urgent Care Natrona Heights is a Urgent care center located in Natrona Heights. Appointments can be scheduled online at this location. Schedule your appointment today. Visit our website to learn more about the conditions we treat and the services we offer. UPMC is committed to protecting our communities from the spread of COVID-19. We continue to require people who come to any UPMC facility to wear a facemask that covers their nose and mouth and to practice other preventative efforts like social distancing, even if full... read more

Location details

Heights Plaza, 1870 Broadview Blvd, Natrona Heights, PA, 15065, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.1341 reviews
Select a rating
Stiver Kelley's profile image
Stiver Kelley 
4 years ago

UPMC IS A 3.5 OUT OF 5, BUT TO ME IT IS A 0/5 WORST POSSIBLE EXPERIENCE, LIKE SOME SORT OF A LIVING NIGHTMARE. CANCER CARE AND SURGERY TWICE IN THE PAST 8 YEARS, A TOTAL OF THREE YEARS ON CHEMO, SO I AM MORE THAN AQUAINTED WITH THIS MENACE. I AM A FORMER EMPLOYEE, RN. IT HAS BECOME DIABOLICAL WITH UPMC AS A MEGA PROVIDER. I HAVE FRIENDS THAT WERE PHYSICIAN AND THEY LEFT BECAUSE IT IS IMPOSSIBLE THERE. UPMC SCREWS UP ON THEIR BILLING, AND YOU ARE THEN LEFT UP THE CREEK WITHOUT A PADDLE, NO ONE WILL LISTEN TO YOU. THE ONLY WAY... read more

Business response:

Hi Stiver. We’re sorry that you had a negative experience. If you’d like to discuss this matter further, feel free to call our patient relations line for UPMC Hillman at 412-623-3478. Take care. 

Don Boley's profile image
Don Boley 
4 years ago

ER at UPMC EAST is a disaster waiting to happen. I spent 36 hours in an ER room getting diagnosed from an injury. I am not complaining about the waiting time. With Covid-19 all facilities are jammed to get patients to diagnostic equipment like an MRI. I literally watched a patient die while 3 of the 4 nurses that were to take care of my area or ER rooms practiced being lazy, talkative on a variety of non medical subjects for 36 straight hours. There were more staff than necessary. Really. But, problems arose from not paying ... read more

Business response:

Hi Don. We’re sorry for the negative experience. If you would like to talk more about your experience, please send us a direct message with your contact information and we can have a member of our patient experience team at UPMC East reach out to discuss. Take care. 

Jenn Cruickshank's profile image
Jenn Cruickshank 
4 years ago

UPMC did not properly set up the referral for my child's specialist visit and after 5 MONTHS of back and forth with their billing and my insurance trying to find out which hoops to jump through, their billing department fully aware that I have worked continually for months since the very first bill and insurance is slow, sent the bill to collections after assuring me they would not. Incompetent billing is going to hurt my credit and I haven't met a specialist there yet who was worth this kind of effort, not one. Garbage. 

Business response:

Hi Jenn. We are sorry to hear about this negative experience. Can you please send us a private message with your contact information so that we can have someone from Billing reach out to you to try to help with this? 

Robin Powell'Dillard's profile image
Robin Powell'Dillard 
recommend  Recommended
4 years ago

excellent care. DR'S HAVE EXCELLENT BEDSIDE MANORS. THE STAFF IS WELL TRAINED, CARING, CONCERNED & ALWAYS POLITE. VERY PROFE SSIONAL. VERY, VERY SATISFIED WITH ALL OF MY DR.'S. ESPECIALLY M6 DR., MY FRIEND, DR. GARY FISCHER. UPMC GENERAL INTERNAL MEDICINE, 9 SOUTH OF MONTIFIORE HOSPITAL. 🤗☺💖😄⚘🕊😇. 

Theresa Chesterfield's profile image
Theresa Chesterfield 
4 years ago

My sister and I recently lost our mother, who was a former employee of UPMC. She had a life insurance policy with UPMC and we have been trying to work with our benefits consultant, Gayleen. It has been an absolute nightmare during this very difficult time. Our mother tried to make a change to her benefits prior to passing, but after multiple follow ups and verifications of address, the paperwork never arrived as promised. After her passing, my sister called to start the benefits claim with Gayleen. She was promised multiple ... read more

Vera Espositoo's profile image
Vera Espositoo 
4 years ago

UPMC is horrifying. A cancer on our communities. I don't know who is managing this hospital group but but if I did I would take the time to list all the specific tragic and sad experiences I've had, family, and friends have had, and all of the complaints from our community (and their own doctors and staff, confidential of course, that Ive heard over the past years), if I knew they would listen. I would need a written guarantee though. I've already tried and they haven't chang... Continue Reading 

Shawn Evingham's profile image
Shawn Evingham 
4 years ago

just drove 3 hours to geisinger in Danville from coudersport. we were told to go out there for my son's knee he had an MRI in coudersport they sent the information to geisinger. we get there to find out that they did not get the MRI or the x-ray information and we have to make another trip in a week. worst hospital ever waste of time and my money. my son is still in pain with no answers it's been almost 2 months. 

Johnny Jackson's profile image
Johnny Jackson 
recommend  Recommended
4 years ago

I want to what I ask for to be on my Facebook page people just come and join without permission I do not like that 

Don Patters's profile image
Don Patters 
4 years ago

After spending over half an hour talking to someone who identified themselves as a nurse, I was transferred to my cardiologists office to pick up my search. The search had been for a referral to a correct neurologist for my husband who is experiencing neurological symptoms and needs to be evaluated. My cardiologist’s office quickly realized that I should not have been transferred there, and she is now trying to help me by hunting down who I can actually talk to. I don’t know if I will get the help I need or not. Now I would ... read more

Business response:

Hi Don. We are sorry to hear about this negative experience. If you would like to speak to someone in Patient Relations, please send us a private message with your contact information and the UPMC location where this happened. 

Frequently asked questions about UPMC Urgent Care Natrona Heights

How is UPMC Urgent Care Natrona Heights rated?

UPMC Urgent Care Natrona Heights has a 3.1 star rating with 341 reviews. 

When is UPMC Urgent Care Natrona Heights open?

UPMC Urgent Care Natrona Heights is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com