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University Group

3.7

About this business

Campus Apartment Property Management. Open Saturday by appointment only. 

Location details

309 S 1st St, Champaign, IL, 61820, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.71,056 reviews
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Amanda's profile image
2 years ago

University Group is WORST THING U CAN DO TO URSELF!!! They are the most incomeptent group of people i Have ever met. The apartment was in shoddy condition when I moved in...i had to go out and buy a steamer to clean the couch and mattress because they refused to replace it..i cleaned the whole place before and after...but they took out over 300 dollar from my deposit of 400. They tried intimidating me when I tried asking for invoices....i got mugged at their place..i went into my apartment to get away and the guy had no prob... read more

Chrysan's profile image
2 years ago

Most Repulsive Realtor in Champaign! University Group is by far one of the worst realtors in the Champaign-Urbana area. They have horrible customer service and are rude to all their tenants. They are arrogant and therefore think it is below them to help their paying rentees with maintenance and financial issues. They issue eviction notices without reason, charge for extraneous phantom reasons, and leave customers on hold on the phone for extended periods of time. It also takes then many days if not weeks in order to take car... read more

Anne's profile image
2 years ago

Gregory towers falling down Horrible! Gregory Towers south-facing apartments have holes in the bedroom walls so it rains on the beds and the desks. Black mold all around the bottom walls. Literally crickets coming in with the rain. Stinks of mold. Time to tear off those south-facing stucco/concrete panels and replace all the walls or it won't be fixed. Management does nothing and maintenance is rude. 

kevin T's profile image
kevin T 
2 years ago

If I could, I would give 0 stars. I had $860 security deposit. I moved out after living there for four years. There were no damages, I cleaned and vacuumed my rooms regularly. ******** Department of Agriculture, Trade and Consumer Protection, landlords CANNOT charge for routine carpet cleaning - either during the rental term or from a security deposit - no matter what the lease says. And the national average for 1 bed, 1 bath cleaning fee is $100 - $190. Carpet and wall painting are under normal Wear and Tear, there were no ... read more

kevin T's profile image
kevin T 
2 years ago

If I could, I would give 0 stars. I had $860 security deposit. I moved out after living there for four years. There were no damages, I cleaned and vacuumed my rooms regularly. ******** Department of Agriculture, Trade and Consumer Protection, landlords CANNOT charge for routine carpet cleaning - either during the rental term or from a security deposit - no matter what the lease says. And the national average for 1 bed, 1 bath cleaning fee is $100 - $190. Carpet and wall painting are under normal Wear and Tear, there were no ... read more

Mariam A's profile image
Mariam A 
4 years ago

If I could, I would give 0 stars. I lived at one of University Group's properties for 2 years and it was a horrible experience. First, when you have maintenance needs you will need to wait at least a week, even if urgent (our ceiling was leaking for almost a year before properly fixed). THEN after I moved out they took me and my roommate's $1300 deposit AND charged us $400 for "cleaning". When I asked for a breakdown of the payment it included painting, new carpet, new bathroom fan (although I requested one for 2 years), and... read more

Anne P.'s profile image
10 years ago

Gregory towers falling down Horrible! Gregory Towers south-facing apartments have holes in the bedroom walls so it rains on the beds and the desks. Black mold all around the bottom walls. Literally crickets coming in with the rain. Stinks of mold. Time to tear off those south-facing stucco/concrete panels and replace all the walls or it won't be fixed. Management does nothing and maintenance is rude. 

jake s.'s profile image
11 years ago

TERRIBLE MONEY SCAMMERS DO NOT RENT FROM THEM!! As usual they will keep whatever money they can from your security deposit. They charge you for cleaning even when you have cleaned after you left. They charged $138 for cleaning when that place was near spotless when we left. Any marks left are because of the age of the building. They took over some of Barr Real Estates property and HAVE NO IDEA about any of the places. They literally were clueless about our apartment complex. DO NOT SIGN WITH THEM!!! You are better off on the... read more

Alix W.'s profile image
12 years ago

This is the WORST living situation on campus and that is saying something! I HATE LIVING HERE!! The only positive thing I have to say about University Group is that I have made it through the first six months of my lease! I could go on for days about all of the awful things UG has done during my time with them. Everyone I have talked to about living with UG has hated it. Don't waste your money because they will be SO nice right before you sign your soul over to them. 

Frequently asked questions about University Group

How is University Group rated?

University Group has a 3.7 star rating with 1,056 reviews. 

When is University Group open?

University Group is closed now. It will open at 10:00 a.m. 

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