Universal Wireless Tech

Lynn Dog 

on Google

3 months ago

Fraud . They have a lady who works the desk . I went to make a new account with a new phone . The whole time I’m making an account , theirs this man standing next to me the whole time going back n forth in Spanish with the women making my account. Now 3 months after making the account I’ve had 4 verification numbers sent to my phone. Mind you , the lady never let me make a pin for my account nor a security question , so now I can’t pay nothing online . But I still get these verification numbers when I’m not asking. Now tell ... read more

Anonymous 

on Google

a year ago

I have call this place at least a dozen times, sometimes waiting on the phone for more than 10mins and to date no one has ever physically answered the phone. They are absolutely terrible. This cannot be part of anyone business model. 

Del Baptiste 

on Google

a year ago

I have call this place at least a dozen times, sometimes waiting on the phone for more than 10mins and to date no one has ever physically answered the phone. They are absolutely terrible. This cannot be part of anyone business model. 

Anonymous 

on Google

a year ago

The worst customer service I've ever experienced. I purchased a sim card which was $19 on their brochure for a 1 month Lyca plan, but they charged me $34 after activating it (with no explanations about the hidden fees in advance). I then noticed that the mobile data (internet) of the sim doesn't work on my phone, I returned back to refund, but after taking about half an hour, they simply said that they can neither fix the internet nor refund the money back, because the sim card has already been activated! 

Anonymous 

on Google

a year ago

Terrible service! We spent $34 for a plan only to access internet, but the internet speed was terrible. There were no refund. They did not tell us the plan (and the sim card) does not provide 4G and 5G services for our phone. We paid for the plan, and there were no refund.