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Universal Wireless Tech

4.0

About this business

Universal Wireless strives to provide you with the best cell phone products at the best prices. Our highly trained professional staff members provide exemplary service to each and every cell phone client. We carry a wide array of cell phones, cell phone accessories, cell phone service and cell phone repair. 

Location details

2930 Pine Ave, Niagara Falls, NY, 14301, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.083 reviews
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Anonymous's profile image
Anonymous 
on Google
9 months ago

I have call this place at least a dozen times, sometimes waiting on the phone for more than 10mins and to date no one has ever physically answered the phone. They are absolutely terrible. This cannot be part of anyone business model. 

Del Baptiste's profile image
Del Baptiste 
on Google
9 months ago

I have call this place at least a dozen times, sometimes waiting on the phone for more than 10mins and to date no one has ever physically answered the phone. They are absolutely terrible. This cannot be part of anyone business model. 

Anonymous's profile image
Anonymous 
on Google
9 months ago

The worst customer service I've ever experienced. I purchased a sim card which was $19 on their brochure for a 1 month Lyca plan, but they charged me $34 after activating it (with no explanations about the hidden fees in advance). I then noticed that the mobile data (internet) of the sim doesn't work on my phone, I returned back to refund, but after taking about half an hour, they simply said that they can neither fix the internet nor refund the money back, because the sim card has already been activated! 

Anonymous's profile image
Anonymous 
on Google
9 months ago

Terrible service! We spent $34 for a plan only to access internet, but the internet speed was terrible. There were no refund. They did not tell us the plan (and the sim card) does not provide 4G and 5G services for our phone. We paid for the plan, and there were no refund. 

niloofar mohtat's profile image
niloofar mohtat 
on Google
9 months ago

Terrible service! We spent $34 for a plan only to access internet, but the internet speed was terrible. There were no refund. They did not tell us the plan (and the sim card) does not provide 4G and 5G services for our phone. We paid for the plan, and there were no refund. 

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Frequently asked questions about Universal Wireless Tech

How is Universal Wireless Tech rated?

Universal Wireless Tech has a 4 star rating with 83 reviews. 

When is Universal Wireless Tech open?

Universal Wireless Tech is closed now. It will open tomorrow at 9:00 a.m. 

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