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Universal Transmissions, LLC
- Automotive
- Houston, TX
About this business
Specializing in: - Auto Repair & Service - Brake Repair - Engine Rebuilding & Exchange - Auto Transmission - Axles - Clutches - Transmissions-Other - Automobile Parts & Supplies
Location details
3906 Artdale St, Houston, TX, 77063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
They are not clear on the way they do business. The manager agreed to do payment plan but didn't release my vehicle. Now he's saying that my truck has other issues which it didn't have at first. I will not send or recommend this place to anyone.
My dads truck broke down had to do a rebuild on the transmission for $1750 we thought that was a pretty good deal that was in October on the 15th I believe then on January 21st the truck was leaking transmission fluid so called the shop it was still under warranty we had to pay a wrecker of our choice to come get it their wrecker wanted to charge us 200 for such a short distance they had the truck from January 21st until January 31st I kept having to call to get updates they would tell me it would be ready a certain day and ... read more
My transmission receipt "remove dismantle and inspect all internal components' "Rebuilt/Reconditioned transmission assembly with rebuilt/exchanged torque converter. My car when you park- you still have to nudge it for the car to turn off. Robert was very sweet in the beginning to "get our business". When picking up my car, Robert told me "the car is vibrating". , only the transmission that actually failed on me. I told him upfront, my car never had this issue. . Went back again with my husband, told him the same thing, the c... read more
In November of 2023, Universal Transmission Complete Auto Repair charged me over 2000.00 to Repair some parts to my car, because I had a problem starting it. I had punched the parts for my son to do but a bit overwhelmed with a time frame, so I took it to Universal Transmission they told me what my son started was correct and the would try to,reimburse me back my money I had spent, well they used my parts, and I didn't get a refund. I feel they should have just kept my car and did all that was wrong with it instead of chargi... read more
Richmond location: Went in because I noticed my RPM fluctuating and a high pitch noise. They told me they need to look internally on my transmission because they can’t just figure out what’s wrong from the outside. Next day I agreed for them to drop the transmission for $550 because they gave me no other options and I trusted their advice. I was under the impression that there was seriously something wrong with my transmission when they “dropped it.” They gave me an estimate for a rebuild which was almost $5000, so went to g... read more
Business response:
Hello, when you have issues with body control module, you would have codes present. If there is no codes present you would go to the mechanical side of the transmission. This is when we do an RDI. I am glad that the dealership fixed your vehicle.
Very bad customer service been having my vehicle for 8 days still not fixed. moved my vehicle without my consent never called to notify me lied that it was there and wasn’t ,,said vehicle was going to be ready on Monday now today is Tuesday said it would be ready never heard anything else from them today very unprofessional had I read the reviews would have ask warranty service to send me elsewhere very inconsiderate of customers feelings
Business response:
Hello, I am sorry you had issues. Sometime it takes longer to repair vehicles. We would love your vehicle to be ready as promised, but sometimes we must wait for parts, technicians are working fast and accurate as possible.
This company is a trash and please before to start doing business with them make everything clear and sign they scam my money took me $1800 for Hyundai Elantra transmission and don’t wanna give a warranty I call 911 and the officer who came to resolve the issue even don’t wanna give me chance to talk and ask me to paid without the warranty or to leave the place or he gonna arrest me smh which I did just was with my friend and he was telling me the long court process and we are black and immigrants we can do this long story S... read more
Business response:
Hello, I am not aware of this situation. What location and who did you speak to?
Extremely Unprofessional Service; Mechanics are unreliable; my truck was transferred from shop-to-shop like they had no knowledge of what they were doing & ALWAYS A DIFFERENT MECHANIC/SERVICE PERSON; they took over a month to get an engine replacement & they put in a piece of junk that only lasted 5months & WONT HONOR THEIR WARRANTY/PARTS after I paid $4650. The day it was ready, I picked it up and the Reservoir Box had OIL in it-BRAND NEW RADIATOR but OIL was in the overflow, so I dropped it back off IMMEDIATELY AFTER PICKI... read more
Extremely Unprofessional Service; Mechanics are unreliable; my truck was transferred from shop-to-shop like they had no knowledge of what they were doing & ALWAYS A DIFFERENT MECHANIC/SERVICE PERSON; they took over a month to get an engine replacement & they put in a piece of junk that only lasted 5months & WONT HONOR THEIR WARRANTY/PARTS after I paid $4650. The day it was ready, I picked it up and the Reservoir Box had OIL in it-BRAND NEW RADIATOR but OIL was in the overflow, so I dropped it back off IMMEDIATELY AFTER PICKI... read more
Business response:
Hello, What is the year, make, and model of the truck? What shop did you take it to?
Frequently asked questions about Universal Transmissions, LLC
How is Universal Transmissions, LLC rated?
Universal Transmissions, LLC has a 1.2 star rating with 20 reviews.
When is Universal Transmissions, LLC open?
Universal Transmissions, LLC is closed now. It will open at 8:00 a.m.
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