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Universal Mitsubishi
- Car Dealers
- Sherman Oaks, CA
About this business
Location details
5015 Van Nuys Blvd, Sherman Oaks, CA, 91403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
He was great he contacted me immediately, but I wanted specific numbers and I guess it was not possible. I will keep looking for a Taurus that I can get with the numbers I need.
This dealer was the most proactive of all dealers I have had the experience to interact with online. They sent me numerous emails until I answered, but the car had been sold by then.
Very honest and professional had my truck delivered without any problems they're the best
Business response:
Thank you Danyel for your kind words and 5 stars!! Our Matt Blatt Team appreciates the opportunity to earn your business! Congratulations on your purchase and welcome to the Matt Blatt Family!!
Overall, our experience was very good. The agent we worked with was very professional and easy to work with. Unfortunately,, the bed of the truck was damaged, so we did not buy it.
Business response:
Thank you Harry for sharing your experience! We always strive for excellent customer service! We are sorry to hear about the vehicle. When you get a moment, please reach out to us directly so we can look into this matter further. Thank you
Response was quick. Also did follow up calls willing to help in any way possible .
Business response:
Thank you Guru9Q8N7W!! Our Matt Blatt Team appreciates the shout out and the opportunity to earn your business!!!
Never got a chance to look at it - dealer was responsive
Business response:
Thank you for your 5-star review and feedback about our team's responsiveness. We hope we can assist you in the future.
Car too tight inside dealer contacted me promptly
Business response:
Thank you GuruSB628 for the stars! Our Team appreciates your kind words!!
Spent a week negotiating all the garbage, unnecessary dealer add-ons that are typical of low-class used car dealerships. Should have known to stay away when they wanted $799 for what’s equivalent to a $40 Apple AirTag. Finally agreed on a price, all set to fly out to pick up the car, then they sold the car to someone else. I’ll bet they used my offer to pressure another interested party to pay more to get the car. Best part is the sales person had the gall to email me asking me why I never responded to his email AFTER I had ... read more
Business response:
I'm sorry to hear about your experience. It's never our intention to leave anyone feeling this way and we regret any inconvenience caused. We understand the frustration of having a car sold after negotiations, especially when travel plans are involved. I'd like the opportunity to discuss this further with you if you're willing - please reach out at your earliest convenience so we can work towards making things right. Thank you, Adam Struse - General Sales Manager - 623-695-8022
Overall a great experience
Business response:
Moses, we're delighted we could deliver an excellent experience! - Mark Mazda Scottsdale Team
Frequently asked questions about Universal Mitsubishi
How is Universal Mitsubishi rated?
Universal Mitsubishi has a 4.4 star rating with 1,089 reviews.
When is Universal Mitsubishi open?
Universal Mitsubishi is closed now. It will open tomorrow at 9:00 a.m.
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