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Universal Institute

2.5

About this business

Location details

272 Brodhead Rd Suite 600, #600, Bethlehem, PA, 18017, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.540 reviews
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shannon s.'s profile image
shannon s. 
on Birdeye

a year ago

You have no assurance at universal institute!! They kept the people who beat me up for two years and the scumbag who is a verbal attack on everyone and has been in6 different houses because she has a problem with everyone who she lives with! And I had no problem with any staff I had 22 letters from the employees saying that they didn't agree with the discharge but Joanne doesn't care about the well being of anyone but herself!! She is an evil woman who is going to end up with a fuckking brain injury for all the harm she has ... read more

shannon s.'s profile image
shannon s. 
on Birdeye

a year ago

I got kicked out of the company that was the best thing for me, I utilized all the therapy and they couldn't handle my intelligence and they had no concern about any of the inhumane stuff that happened to me just that I saw everything and I threatened to sue and now I have to do everything myself with nothing voice 

Andrew s.'s profile image
Andrew s. 
on Birdeye

a year ago

I wouldn't recommend any loved ones to be sent here! 

Andrew s.'s profile image
Andrew s. 
on Birdeye

a year ago

The woman in charge of this branch deserves the same thing that happened to the majority of the clients that are there! She is the most uncompassionate, conniving, unconventional, inhumane woman I've ever met! She treats her employees like shit and the same goes for the way she treats her clients!! 

Alicia r.'s profile image
Alicia r. 
on Birdeye

a year ago

This company is an absolute joke!! They allow clients to get beat up by other clients and completely ignore iit, they let clients to be verbally assaulted by other clients as well , and don't even get me started with staff, they neglect you and have been abusive!! If you want your loved one to be in a safe and respectful home then you should look somewhere else, because they are animals there!! Joanne Ward is a monster who should be he fired for all the illegal things she does and gets away with!! Highly not recommended!! 

Alicia r.'s profile image
Alicia r. 
on Birdeye

a year ago

Companies is the most unorganized place!! 

Alicia r.'s profile image
Alicia r. 
on Birdeye

a year ago

This company can not keep any employees to save their lives because they treat them like shut!! Joanne is such a fuckking piece of shit, and does not have a caring or nurturing bone in her body 

Alicia r.'s profile image
Alicia r. 
on Birdeye

a year ago

Scumbag executive director who sent a sheriff to physically remove me and had no idea I I am in a wheelchair SMFH and then they sent me an eviction notice and as soon as the judge found out I was disabled he threw it out and is now doing the same thing!!! 

shannon s.'s profile image
shannon s. 
on Birdeye

2 years ago

Terrible terrible place run by an inhumane woman named Joanne ward 

Frequently asked questions about Universal Institute

How is Universal Institute rated?

Universal Institute has a 2.5 star rating with 40 reviews. 

When is Universal Institute open?

Universal Institute is closed now. It will open tomorrow at 9:00 a.m. 

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