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United Home Experts
- Roofing
- Ashland, MA
About this business
We are an exterior home and building improvement company, grounded by great people that love the craft. Our niche is long-term, low-maintenance roofing, siding, windows, doors and painting solutions. We’re changing the face and reputation of the home improvement industry by uniting top quality products, 20+ years of experience on New England homes, innovative technology and some of the most talented and kind people on earth. Based in Ashland, MA, and founded in 1998, we are family owned and professionally operated, ser... read more
Location details
60 Pleasant St Suite 1, #I, Ashland, MA, 01721, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a very positive experience with the team at United Home Experts. They were punctual, super communicative, very knowledgeable, and our home looks amazing. From their office staff, our salesman, and install team, each person we interacted with was super friendly, kind, and patient.We highly recommend United!
Business response:
Hello *****,Thank you so much for your wonderful feedback! Were thrilled to hear that you had a positive experience with the entire United Home Experts team. From our office staff to our sales and installation teams, we strive to provide exceptional service and ensure every step of the process is seamless and enjoyable for our customers. Your kind words about our punctuality, communication, and expertise mean the world to us. It was a pleasure working with you, and were so glad youre happy with how your home turned out. Than... read more
With a focus on professionalism, attention to detail, and exceptional customer service, ********************** truly set themselves apart! I wouldnt hesitate to recommend their services to anyone seeking top-notch quality and reliability!
Business response:
Hello *******,Thank you for sharing such kind words about your experience with United Home Experts! Were honored by your recognition of our professionalism, attention to detail, and commitment to exceptional customer service. Delivering top-notch quality and reliability is at the heart of what we do, and its wonderful to know that we met your expectations. Your recommendation means so much to us, and were grateful for the opportunity to have worked with you. Thank you again!
Excellent work! The staff is always extremely helpful and will follow-up if there are any questions either before or after the work is completed.
Business response:
*****,Thank you so much for your wonderful review! We're thrilled to hear that our team's dedication to excellent service and support has made a positive impact. We always aim to ensure clear communication and follow-up, so it's great to know that stood out to you. We look forward to continuing to serve you with the same level of care and attention. Thanks again for sharing your experience!
Disappointed with Quality and Execution We hired United Home Experts in A2019 to replace the siding on our house and install a new front door. While the project managers were attentive during the initial planning, the execution left much to be desired. Over time, we discovered several mistakes and shortcuts in the work:Siding Issues: When the weather turned cold, we noticed several joints where no flashing was installed. This was disappointing for a premium job.Trim Problems: Some trim boards were improperly nailed, causing ... read more
Business response:
Dear Mr.********,Thank you for your feedback. Were sorry for the delay in responding to your concerns and understand your frustration. Weve been in contact with you, and as discussed, were sending our team out to assess the situation to see how we can make things right.We also wanted to confirm that we have removed you from our marketing email and mailing lists, as per your request. While we regularly communicate special offers to our customers, we respect your preference and have made sure you wont receive further promotion... read more
I've used United for a few projects now in the last 5 years, I would really like to highlight an extremely difficult roofing issue they were able to address. I had water damage on one of my investment properties - 3 family up and down - HUGE and very tall. I was fighting with insurance due to the issue starting during an extreme **************** initially refused the claim. After talking with United, they were sympathetic, asked lots of questions, and then recommended a roofing inspection where someone came and actually got ... read more
We had a big project, a new roof and *************** so glad that we used United Home Experts. The team were tidy and quick! The project manager was knowledgeable and friendly to work with and we saw him often. We will use them again with any new projects.
Business response:
Hello *****,Thank you for taking the time to share your experience! Were thrilled to hear that youre happy with your new roof and windows and that the United Home Experts team met your expectations. Its great to know that our teams efficiency, tidiness, and the attentiveness of your project manager stood out during your project. Your satisfaction and trust mean so much to us, and we look forward to working with you again on future projects. Thank you for choosing United Home Experts!
We had a big project, a new roof and *************** so glad that we used United Home Experts. The team were tidy and quick! The project manager was knowledgeable and friendly to work with and we saw him often. We will use them again with any new projects.
I have used United Home Experts on several occasions and I have referred them to friends and clients. My experience with them has been incredible, they are so attentive to their clients needs, and their professionalism & caring is unmatched in the industry. I have never heard a negative comment about UHE. If you have any home projects on the horizon, your first and last call needs to be United Home Experts.********** / East ******* **********************
UHE installed a new roof on our historic house. We are very happy with the result. Everyone was easy to work with. Very helpful and knowledgeable.
Business response:
***, We appreciate you sharing your experience with our team! Customers like you make the remodeling industry a wonderful space to be in. Please do not hesitate to reach out if there's anything we can further assist with!
Frequently asked questions about United Home Experts
How is United Home Experts rated?
United Home Experts has a 4.8 star rating with 550 reviews.
When is United Home Experts open?
United Home Experts is closed now. It will open tomorrow at 9:00 a.m.
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