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United Heritage Credit Union

4.6

About this business

Location details

12208 N Mopac Expy, Austin, TX, 78758, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat10:00 a.m. to 1:00 p.m.
SunClosed
4.6578 reviews
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Kendra Sullivan's profile image
Kendra Sullivan 
9 years ago

United Heritage is a fantastic bank with friendly staff and great customer service. I have been using UHCU for auto loans for several years and have always been impressed with their service. In the last couple of years I started banking with them and have been very pleased! Not only have they been a great bank to do business with but now they have also touched my heart. UFCU has an amazing charity that helps support their community. Recently our son was diagnosed with a Mitochondrial disease and we reached out to UHCU and th... read more

Dephny Febonio Zerilli's profile image
Dephny Febonio Zerilli 
9 years ago

I complained last week about the same issues: Amazon & Mercari not being able to transfer the money I make selling on these 2 venues into my savings account. Despite the fact they both have the account & routing numbers. Looks to me they don't want any other money deposited into my savings account except for my Social Security check. I made this same complaint last week and was told some one would reach out to me. They did but they hung up before I was able to answer after it only rang once. Looks to me they don't want to he... read more

Renee Powell Bilyeu's profile image
Renee Powell Bilyeu 
9 years ago

United Heritage Credit Union employs people who don't know how anything works. They constantly give me bad information over the phone and the website is always down for maintenance. If you want to feel comfortable with where your money is located, go somewhere else. 

Lara Grosso's profile image
Lara Grosso 
recommend  Recommended
9 years ago
Lara Grosso's profile image
Lara Grosso 
9 years ago
Brandy Guess's profile image
Brandy Guess 
9 years ago

Horrible customer service. You cancel my card because it was "compromised" without a phone call, letter or anything. Can't tell me how, when or why ?? And good luck to me now that all bills are late and I can't even check out at the grocery store now 

Margaret McKinney's profile image
Margaret McKinney 
9 years ago

I have always had good service at United Heritage Credit Union 

Renee Freeman's profile image
Renee Freeman 
10 years ago

I've been with these guys since before Bergstrom went away. Haven't had any problems. 

Nelda Rosales's profile image
Nelda Rosales 
10 years ago

I've been with United Heritage Credit Union for many years and I've always had great customer service, awesome employees, very friendly and I love the personal banking experience, I mean if there's any type of problem going on in my account I personally get a phone call from a real person asking me if I'm everything's going good? Love my Credit Union! !!!!! 

Frequently asked questions about United Heritage Credit Union

How is United Heritage Credit Union rated?

United Heritage Credit Union has a 4.6 star rating with 578 reviews. 

When is United Heritage Credit Union open?

United Heritage Credit Union is closed now. It will open on Monday at 9:00 a.m. 

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