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Undiscovered Britain & Ireland Ltd is located at 11978 Audubon Place, Philadelphia, PA. This business specializes in Education & Training.
11978 Audubon Pl, Philadelphia, PA, 19116, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Their follow up and follow through when dealing with a request or challenges
Ann has arranged two trips for us. One was to London, and the other was to Liverpool, Belfast and Dublin. Both times the arrangements were excellent. Our daughter is in a power chair. Ann made sure we had the right hotels to accommodate us. She got us the best drivers and tour guides. She prepared us well so we knew what to expect. And when a hotel fouled up our reservation once (not her fault) Ann went into bulldog mode and helped us straighten things out.
Can't say enough about the wonderful trip that Ann planned for my wife and me. Especially enjoyed our stay at the Bushmill Inn.
Business response:
Thanks Charles! I happen to love it there too. It is very special. For anyone reading this; it is in Northern Ireland and is a real jewel of a hotel. So glad you had a great time there.
This is the ONLY company I will use when planning trips to Ireland and Great Britain for either my clients or myself. We had the most amazing group trip to Ireland with a group of disabled travelers who used manual wheelchairs, power wheelchairs and scooters. Besides wonderful fully accessible hotels and transportation, the food was amazing as were the friendships formed within the group. We saw two fantastic folklore shows, visited museums, churches and more. We have already filled our next trip for 2017 and have a waiting ... read more
Business response:
Thank you Debra. I am working on next years trip as we speak; just putting the finishing touches on it. I am delighted to hear that it's already filled up well over a year in advance. It will be great........I promise!
Ann plans the most amazing trip. My friends and I were just reminiscing about our trip to Italy 4 years ago. We had the most unbelievable time. Every city was booked perfectly. Beautiful hotels,amazing tour guides and day trips. Easy train and boat rides. We can't wait for Ann to plan out next trip hopefully to Ireland soon! Thank you Ann for amazing memories!
Business response:
Thank you so much, Rhia ! It was a pleasure planning the trip for you and your friends. I'm so glad that you all had such a wonderful time.
Business response:
May; your comments brought tears to my eyes and I thank you so much!
Unfortunately, my wife and I cannot recommend Undiscovered Britain & Ireland. We took a trip to England at the end of April to see her friends get married, and we hired Ann to be our travel agent because her website said that she had expertise in traveling with a wheelchair. Our initial emails with her went well, and we ended up paying about $1000 more than we were initially comfortable paying for the trip in order to gain access to her insider knowledge. Traveling with a whe...Continue Reading
Business response:
Dear Jonathan, I have read the review that you posted and feel very badly that you felt the need to do that; but once again, I will try to respond to your various complaints. First, I want you to realize that I spent a great deal of time in the planning of your trip, researching many different hotels in the areas you wanted to visit; making literally dozens of calls to Britain to check that the accessibility you needed for your wife was suitable, and checking availability. I was on the phone for hours. It wasn't easy; since ... read more
Undiscovered Britain & Ireland has a 4.2 star rating with 20 reviews.
Undiscovered Britain & Ireland is closed now. It will open at 9:00 a.m.
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