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UMC Children's Hospital

4.3

About this business

UMC Health System is the leader in comprehensive healthcare delivery in West Texas and Eastern New Mexico. The special healthcare needs of newborns, infants, children and adolescents are the primary focus of the UMC Children's Hospital. Housed on the second floor of UMC, the Children's Hospital treats patients using the most advanced technology available today.The Children's Hospital provides both general and specialized services for children including developmental assessment, genetic diagnosis and counseling and family edu... read more

Location details

602 Indiana Ave, Lubbock, TX, 79415, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
4.3135 reviews
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Valentina Orta's profile image
Valentina Orta 
recommend  Recommended
4 years ago

Kind, compassionate & knowledgeable Nurses! Thank you! 

Becca Henderson's profile image
Becca Henderson 
recommend  Recommended
4 years ago

Beyond blessed for the PICU staff that was with my son and worked diligently to figure out what was wrong with him. They saved his life and I’m so thankful for the care they gave to him and the kindness they showed. A nurse brought him a stuffed animal because he was having a hard time and then when being discharged his NP on his case got him chocolate chip cookies. Just 2 examples of their kindness. But through the whole stay they were all so amazing❤️ Irene Aryee, Shawn Reeves, Tiffany, Devin, and his night nurse that I mi... read more

Robert Olivo's profile image
Robert Olivo 
4 years ago

They will have you wait around for close to five hours for a procedure that takes around 45 minutes. But like every thing else in 2020 it’s COVID’s fault! SMH! 

Joseph DeOchoa's profile image
Joseph DeOchoa 
4 years ago

How are you going to be recommended to come to the er and still not be seen for 7+hrs!? I’m pretty sure sitting waiting is going to be real good for the unborn child!!! 

Darla Tyson's profile image
Darla Tyson 
recommend  Recommended
4 years ago

Great nurses! Excellent care. 

Business response:

Thank you for choosing UMC! 

Audrey Kyle's profile image
Audrey Kyle 
4 years ago

UPDATE:Got a call from one of the doctors and they are going against Bradens word, she now must schedule a new appointment which won’t be until Monday to get the medicine.... AWFUL AWFUL care UPDATE: still waiting since yesterday on “Braden the supervisor” to fix this and get her a different medicine as he promised.... no word back...HORRIBLE care My wife went to Dr. Dundar on August 3rd for a tonsillectomy. She ended up in the ER room by the end of the week with a massive infection in her mouth and throat as well as pneumon... read more

Daniela Michelle Hermosillo's profile image
Daniela Michelle Hermosillo 
4 years ago

I was discriminated against for being a young mother and having no insurance. Worst service from any hospital I have ever been to. I would never recommend this hospital to anyone. I had ONE nurse who treated me with kindness. 

Business response:

Thank you for your feedback and we’re sorry for your negative experience with members of our staff. We want to assure you that this is not typical of our practice. Please contact us via email at SDFeedback@umchealthsystem.com or by phone at 806.775.8755 

Royce McPhail's profile image
Royce McPhail 
4 years ago

Arrived at 6:40 pm on an approximate 3 hour wait. 5 hours later still waiting without any timeframe to actually being seen. So much for admitting me and doing my kidney surgery in the morning; I’m sure I’ll still be sitting here by then. Ridiculous 

Patricia Mckinney's profile image
Patricia Mckinney 
4 years ago

I can not believe that you kicked my sweet friend's hubby out and she had less than 1 1/2 days to live. How cruel of you, that is just disgusting. You will some day answer to our creator for your actions. I am totally disgusted with the actions of those who did this to her. 

Frequently asked questions about UMC Children's Hospital

How is UMC Children's Hospital rated?

UMC Children's Hospital has a 4.3 star rating with 135 reviews. 

When is UMC Children's Hospital open?

UMC Children's Hospital is open now. It will close at 11:59 p.m.  

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