UMass Memorial Medical Center Urology Services

Cathy Dell'Erba 

on Google

a month ago

I am canceling my appointment with this office. I have an appointment at the end of this month. The ER doctor at Memorial referred me there. She said it was a very good woman doc there and she gave me her name. The lady who answered the phone was so rude. I shouldn’t even say she is a lady. I have not ever spoken to a person that was more rude than her. She asked me what my diagnosis was. I told her that’s why I was coming there. I told her what had been going on, but she cut me off quickly and wouldn’t let me finish saying ... read more

Alex Google 

on Google

2 years ago

Staff here seem to be providing very unprofessional services and put a bad name to Umass hospital also manager has zero level of understanding what his job is and should be fired! Staff do not provide even ok customer services department ran unprofessional and information is given at a very minimal disclosure. Also the doc I had talked to me as if he was higher then me on some level Absolutely NOT They are there for the public not the other way aroud. Professionalism is absent or 10 % level of what it should be. No trust for... read more

Bob Abraham 

on Google

3 years ago

My experiences here have been all positive. My visits were scheduled quickly, on time and I was diagnosed and underwent further tests as quickly as possible. Staff and my specialist were great. 

DM G 

on Google

4 years ago

i have seen two drs here who were both incredibly abrupt and rude. neither would not do surgery on me untnil i lost weight. also the manager who came to talk to me was also extremely rude and uorofessional. do not go here