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UM BWMG - Women's Health at Hanover
- Hanover, MD
About this business
Location details
7556 Teague Rd Suite 430, Ste 430, Hanover, MD, 21076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI was there after a mountain bike accident, awesome people work here!
Recommendedvery clean hospital. Cedric in preop was very professional and helpful. all nurses were very nice
Business response:
Hi, Jimmy. Thank you so much for your review. Ensuring a clean and safe environment for our patients is our top priority, and our team members pride themselves on being compassionate and helpful to everyone who visits our hospital. We’re so glad to hear about your positive experience and truly appreciate your kind words. Best wishes!
Very misleading info. Drove 25 minutes with 3 kids only to be turned around. RUDE front desk staff. If your staff can not give out the correct info about covid testing they do NOT need to answer the phones or be at the desk. Waste of time
Business response:
Hi, thank you for taking the time to share this feedback. Quality care and good customer service are our priority, and as such, we take comments seriously. Would you mind reaching out to our team at socialmediareview@choiceoneuc.com with your contact information, so we can reach out to you and better understand the concern?
Every time my grandfather goes to this hospital, nothing seems to be in order; his medication list is not up to date, despite repeatedly providing recent updates, his allergy list is not up to date, he is given medication he has NEVER had and isn’t suppose to take...the list goes on!
Business response:
Hi, Alaina. Having the latest medical information for our patients is absolutely vital, and we’re sorry to hear that you feel our team has missed the mark here. We take your feedback very seriously and would appreciate the opportunity to get some additional details from you regarding your grandfather’s recent visits so that we can address this with our team as soon as possible. We’ve sent you a direct message with additional information. Thank you.
Totally unacceptable. Went last Thursday for COVID testing and was told 3-5 days. Called again today and now being told 7 days. What a joke. No wonder so many people get infected if you have to wait a week for results.
Business response:
Hi, thank you for taking the time to share this feedback. Would you mind reaching out to our team at socialmediareview@choiceoneuc.com with your contact information, so we can reach out to you and further discuss the concern?
Felt like I was dismissed and then they called in a prescription to Walgreens where the pharmacy is apparently closed at the moment
I went to this location as advised for a needed COVID test for a surgery on 6/25. After sitting for over an hour with only one other person in the waiting room treated and gone before being swabbed. The test must be completed 96hrs prior. The test was not sent to labcorp until Tuesday. So now another rapid test is needed because of their failure to do their jobs. Won’t return.
Recommendedfront office staff was a bit attitudinal but all nurses and docs were truly wonderful thanks to all for your service!
Terribly difficult to get in touch with anyone there. Called at 9:45 AM and spent 30 minutes on “hold” or whatever only to be hung up on. Called again and got in touch with someone almost immediately. They also don’t have email at the office so paperwork could only be transferred via fax which is very difficult for someone without printer/fax access.
Frequently asked questions about UM BWMG - Women's Health at Hanover
How is UM BWMG - Women's Health at Hanover rated?
UM BWMG - Women's Health at Hanover has a 3.6 star rating with 81 reviews.
When is UM BWMG - Women's Health at Hanover open?
UM BWMG - Women's Health at Hanover is closed now. It will open at 8:00 a.m.
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