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UM BWMG - Women's Health at Hanover
- Hanover, MD
About this business
Location details
7556 Teague Rd Suite 430, Ste 430, Hanover, MD, 21076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My son was here today cause his sugar was very high. The doctor that seen my son is in his Dr. Campbell he was okay but not somebody I would recommend to see. His nurse was birdie she was slower than slow high rude smelled like she hadn’t showered in weeks. Dr gave him 2 different types of insulin well needless to say birdie gave him the WRONG ones. This place needs to get it together and stop bringing in all these new people who don’t know there all from a hole in the ground.
Business response:
Hi, Laurie. We take your feedback very seriously and would truly appreciate the opportunity to get some more information from you regarding your experience. We've sent you a direct message about how you can get in touch with our Patient Advocate so that we can address this with our team as soon as possible. Thank you.
I made an appt to have a physical form completed that was only 2 sentence long . Can I work 8-12 hours doing heavy lifting and carry more than 50 pounds. Is all it was . I also needed a chest X-ray for my TB test. I was told they couldn’t do the form and their X-ray machine was not working . Ok you offered the services but would follow thru when I arrived. This was needed for a college class and by primary dr is on vacation. The Dr there was absolutely rude and loud and had made his mind up he wasn’t doing it . I work for UM... read more
Business response:
Hi, thank you for taking the time to share this feedback. Quality care and good customer service are our priority, and as such, we take comments seriously. Would you mind reaching out to our team at socialmediareview@choiceoneuc.com with your contact information, so we can reach out to you directly?
Recommendedwonderful front desk when we called to schedule our daughter's covid test. We were told 7days for results and it is day 9. Yikes. Hopefully will get results from 3rd party soon. Out of state college is waiting for results
Recommendedwonderful front desk when we called to schedule our daughter's covid test. We were told 7days for results and it is day 9. Yikes. Hopefully will get results from 3rd party soon. Out of state college is waiting for results
By getting rid of your nurses that things and statements such as " Ihope you never need healthcare , you prick", when they called out about trying to give medical advice online. Extremely rude when called out about such things as being told that the job they have is to do as they are told, were not a surgeon nor the patient that this person and do not have any reason to make any response as such. Calling people dolts, hoping they do not need healthcare , sounds like your nurse would give highly inadequate care to a patient t... read more
RecommendedVery friendly and personable staff. Taking steps for Covid prevention very seriously. When make an appointment usually get in and out in a very timely manner.
Business response:
Thank you for taking the time to provide feedback. We are happy to hear your kind words.
RecommendedDr. Kurtom saved my life and quality of life when he repaired my back. Dr. Kurtom and all of his staff were extremely professional and efficient. They are all very talented smart people. The bedside manner of Dr. Kurtom & his staff put my mind at ease and he did everything he said he would do. I had a perfect experience twice.
Very rude front desk experience.
Business response:
Hi, thank you for taking the time to share this feedback. Quality care and good customer service are our priority, and as such, we take comments seriously. Would you mind reaching out to our team at socialmediareview@choiceoneuc.com with your contact information, so we can reach out to you and better understand the concern?
RecommendedI have been a patient with you all since 2017 when I was going through my second pregnancy. I now continue to get care here for my yearly visits. I had my yearly there today and saw Michelle, she is absolutely fantastic! These types of visits are always awkward for me, even after having two kids and she made me feel very comfortable, and answered all my question's. Can't wait to go back and see her next year! :)
Business response:
Thank you for posting this.
Frequently asked questions about UM BWMG - Women's Health at Hanover
How is UM BWMG - Women's Health at Hanover rated?
UM BWMG - Women's Health at Hanover has a 3.6 star rating with 81 reviews.
When is UM BWMG - Women's Health at Hanover open?
UM BWMG - Women's Health at Hanover is closed now. It will open at 8:00 a.m.
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