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Ulta Beauty
- Beauty
- Westlake, OH
About this business
Location details
30014 Detroit Rd Ste 220, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
I had placed an online order and they sent only one item and on the packing list it did not include two of my other items. I messaged and emailed back and zero response so I ended up calling the following morning. The lady I had spoke to expedited the missing items. To this day, I have still not received my missing items. I called them and they said the expedited day was Wednesday and it came and went and still nothing. *** called yet again and they still proceeded to tell me it was in transit and still nothing has been rece... read more
Business response:
We always want our guests to have an enjoyable time when they shop with us, so we're sorry to hear about your experience, *****. We have verified that our guest services team looked into your order, and they advised you of the shipping timeframe. If you still have not received these items, please respond to the email from our team which will be sent shortly. We're happy to help.
I had placed an online order and they sent only one item and on the packing list it did not include two of my other items. I messaged and emailed back and zero response so I ended up calling the following morning. The lady I had spoke to expedited the missing items. To this day, I have still not received my missing items. I called them and they said the expedited day was Wednesday and it came and went and still nothing. *** called yet again and they still proceeded to tell me it was in transit and still nothing has been rece... read more
Business response:
We always want our guests to have an enjoyable time when they shop with us, so we're sorry to hear about your experience, *****. We have verified that our guest services team looked into your order, and they advised you of the shipping timeframe. If you still have not received these items, please respond to the email from our team which will be sent shortly. We're happy to help.
I had placed an online order and they sent only one item and on the packing list it did not include two of my other items. I messaged and emailed back and zero response so I ended up calling the following morning. The lady I had spoke to expedited the missing items. To this day, I have still not received my missing items. I called them and they said the expedited day was Wednesday and it came and went and still nothing. *** called yet again and they still proceeded to tell me it was in transit and still nothing has been rece... read more
Business response:
We always want our guests to have an enjoyable time when they shop with us, so we're sorry to hear about your experience, *****. We have verified that our guest services team looked into your order, and they advised you of the shipping timeframe. If you still have not received these items, please respond to the email from our team which will be sent shortly. We're happy to help.
I had placed an online order and they sent only one item and on the packing list it did not include two of my other items. I messaged and emailed back and zero response so I ended up calling the following morning. The lady I had spoke to expedited the missing items. To this day, I have still not received my missing items. I called them and they said the expedited day was Wednesday and it came and went and still nothing. *** called yet again and they still proceeded to tell me it was in transit and still nothing has been rece... read more
Business response:
We always want our guests to have an enjoyable time when they shop with us, so we're sorry to hear about your experience, *****. We have verified that our guest services team looked into your order, and they advised you of the shipping timeframe. If you still have not received these items, please respond to the email from our team which will be sent shortly. We're happy to help.
I had placed an online order and they sent only one item and on the packing list it did not include two of my other items. I messaged and emailed back and zero response so I ended up calling the following morning. The lady I had spoke to expedited the missing items. To this day, I have still not received my missing items. I called them and they said the expedited day was Wednesday and it came and went and still nothing. *** called yet again and they still proceeded to tell me it was in transit and still nothing has been rece... read more
Business response:
We always want our guests to have an enjoyable time when they shop with us, so we're sorry to hear about your experience, *****. We have verified that our guest services team looked into your order, and they advised you of the shipping timeframe. If you still have not received these items, please respond to the email from our team which will be sent shortly. We're happy to help.
I had placed an online order and they sent only one item and on the packing list it did not include two of my other items. I messaged and emailed back and zero response so I ended up calling the following morning. The lady I had spoke to expedited the missing items. To this day, I have still not received my missing items. I called them and they said the expedited day was Wednesday and it came and went and still nothing. *** called yet again and they still proceeded to tell me it was in transit and still nothing has been rece... read more
Business response:
We always want our guests to have an enjoyable time when they shop with us, so we're sorry to hear about your experience, *****. We have verified that our guest services team looked into your order, and they advised you of the shipping timeframe. If you still have not received these items, please respond to the email from our team which will be sent shortly. We're happy to help.
I had placed an online order and they sent only one item and on the packing list it did not include two of my other items. I messaged and emailed back and zero response so I ended up calling the following morning. The lady I had spoke to expedited the missing items. To this day, I have still not received my missing items. I called them and they said the expedited day was Wednesday and it came and went and still nothing. *** called yet again and they still proceeded to tell me it was in transit and still nothing has been rece... read more
Business response:
We always want our guests to have an enjoyable time when they shop with us, so we're sorry to hear about your experience, *****. We have verified that our guest services team looked into your order, and they advised you of the shipping timeframe. If you still have not received these items, please respond to the email from our team which will be sent shortly. We're happy to help.
I had placed an online order and they sent only one item and on the packing list it did not include two of my other items. I messaged and emailed back and zero response so I ended up calling the following morning. The lady I had spoke to expedited the missing items. To this day, I have still not received my missing items. I called them and they said the expedited day was Wednesday and it came and went and still nothing. *** called yet again and they still proceeded to tell me it was in transit and still nothing has been rece... read more
Business response:
We always want our guests to have an enjoyable time when they shop with us, so we're sorry to hear about your experience, *****. We have verified that our guest services team looked into your order, and they advised you of the shipping timeframe. If you still have not received these items, please respond to the email from our team which will be sent shortly. We're happy to help.
I had placed an online order and they sent only one item and on the packing list it did not include two of my other items. I messaged and emailed back and zero response so I ended up calling the following morning. The lady I had spoke to expedited the missing items. To this day, I have still not received my missing items. I called them and they said the expedited day was Wednesday and it came and went and still nothing. *** called yet again and they still proceeded to tell me it was in transit and still nothing has been rece... read more
Business response:
We always want our guests to have an enjoyable time when they shop with us, so we're sorry to hear about your experience, *****. We have verified that our guest services team looked into your order, and they advised you of the shipping timeframe. If you still have not received these items, please respond to the email from our team which will be sent shortly. We're happy to help.
Frequently asked questions about Ulta Beauty
How is Ulta Beauty rated?
Ulta Beauty has a 2.5 star rating with 721 reviews.
When is Ulta Beauty open?
Ulta Beauty is closed now. It will open at 10:00 a.m.
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