Ucsd Gastroenterology

Ofir Artzi 

on Google

2 months ago

Clinical staff is lovely, everything else is beyond unprofessional. From submitting prior authorization for incorrect prescriptions, to taking multiple business days to read a single fax, trying to get my medication has been like pulling teeth. Have been trying to get a medication approved by my insurance for almost a month. Both insurance and pharmacy have been waiting for Dr.'s office to send information. When I called multiple times to verify my Dr.'s office sent the necessary info, I was told Dr.'s office never received ... read more

Vaughn Baker 

on Google

3 months ago

Terrible. You will be treated like a medical record to be processed, not like a human. Like others, I waited ~1 year to get my initial endoscopy appt. No follow-up to explain the findings so I uploaded the after visit summary to ChatGPT - that was more empathetic and helpful than any of the staff at UCSD GI have been. Was referred for a follow-up motility study (a most unpleasant experience, but not the source of my negative review). No follow-up from UCSD for two months after so I reached out to see what we found. Their PA'... read more

James San 

on Google

7 months ago

A nurse got me on the phone for 13 minutes, then charged me $400+ for a ">30 minute meeting". I ended up never going to my appointment because the phone call really demotivated me because it felt like they weren't really listening, and now I have a $400+ bill for 13 minutes of scheduling an appointment with no real explanation. Ridiculous I looked at the bill/documentation online and it said "New patient office or other outpatient visit with low level of medical decision making, if using time, 30 minutes or more" for $400+ S... read more

James San 

on Google

7 months ago

A nurse got me on the phone for 13 minutes, then charged me $400+ for a ">30 minute meeting". I ended up never going to my appointment because the phone call really demotivated me and I did not really trust the person I spoke to, and now I have a $400+ bill for 13 minutes of scheduling an appointment. Ridiculous Prior to this, it took UHC about 4 months to get a referral, and then another 1-2 months to get a phone appointment from the place.