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U-Haul Trailer Hitches
- Automotive
- Gearhart, OR
About this business
Location details
4320 US-101, Gearhart, OR, 97138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I reserved a trailer for next Monday only to get a text a few hours later saying that the trailer wasnt available at the location even though it said it was and I had already made arrangements to pick up an order I needed it for. The closest available trailer is quite a distance away. Thanks Uhaul. Please dont send me an apology. I see you do that for everyone and nothing seems to change.
Business response:
Hello *****, I am sorry your reservation was not able to be filled at your preferred pickup location. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I reserved a trailer for next Monday only to get a text a few hours later saying that the trailer wasnt available at the location even though it said it was and I had already made arrangements to pick up an order I needed it for. The closest available trailer is quite a distance away. Thanks Uhaul. Please dont send me an apology. I see you do that for everyone and nothing seems to change.
Business response:
Hello *****, I am sorry your reservation was not able to be filled at your preferred pickup location. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I reserved a trailer for next Monday only to get a text a few hours later saying that the trailer wasnt available at the location even though it said it was and I had already made arrangements to pick up an order I needed it for. The closest available trailer is quite a distance away. Thanks Uhaul. Please dont send me an apology. I see you do that for everyone and nothing seems to change.
Business response:
Hello *****, I am sorry your reservation was not able to be filled at your preferred pickup location. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I reserved a trailer for next Monday only to get a text a few hours later saying that the trailer wasnt available at the location even though it said it was and I had already made arrangements to pick up an order I needed it for. The closest available trailer is quite a distance away. Thanks Uhaul. Please dont send me an apology. I see you do that for everyone and nothing seems to change.
Business response:
Hello *****, I am sorry your reservation was not able to be filled at your preferred pickup location. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I reserved a trailer for next Monday only to get a text a few hours later saying that the trailer wasnt available at the location even though it said it was and I had already made arrangements to pick up an order I needed it for. The closest available trailer is quite a distance away. Thanks Uhaul. Please dont send me an apology. I see you do that for everyone and nothing seems to change.
Business response:
Hello *****, I am sorry your reservation was not able to be filled at your preferred pickup location. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
U-Haul has the worst customer service I have ever seen.We rented a trailer and the tire was coming apart. so we called for roadside service to change the tire. U-Haul couldn't find a tire after they told us someone was on the way. After waiting 3.5 hours in the hot at 12:00 at night we called the towing company and they told us they didn't have a tire.So we called U-Haul back and after putting us off for 2 more hours they decided to put us in a nasty *********** long story short we got the tire 9:30 the next morning. when th... read more
Business response:
Hello ******. I apologize for any issues you had during the renta.. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience.
U-Haul has the worst customer service I have ever seen.We rented a trailer and the tire was coming apart. so we called for roadside service to change the tire. U-Haul couldn't find a tire after they told us someone was on the way. After waiting 3.5 hours in the hot at 12:00 at night we called the towing company and they told us they didn't have a tire.So we called U-Haul back and after putting us off for 2 more hours they decided to put us in a nasty *********** long story short we got the tire 9:30 the next morning. when th... read more
Business response:
Hello ******. I apologize for any issues you had during the renta.. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience.
U-Haul has the worst customer service I have ever seen.We rented a trailer and the tire was coming apart. so we called for roadside service to change the tire. U-Haul couldn't find a tire after they told us someone was on the way. After waiting 3.5 hours in the hot at 12:00 at night we called the towing company and they told us they didn't have a tire.So we called U-Haul back and after putting us off for 2 more hours they decided to put us in a nasty *********** long story short we got the tire 9:30 the next morning. when th... read more
Business response:
Hello ******. I apologize for any issues you had during the renta.. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience.
U-Haul has the worst customer service I have ever seen.We rented a trailer and the tire was coming apart. so we called for roadside service to change the tire. U-Haul couldn't find a tire after they told us someone was on the way. After waiting 3.5 hours in the hot at 12:00 at night we called the towing company and they told us they didn't have a tire.So we called U-Haul back and after putting us off for 2 more hours they decided to put us in a nasty *********** long story short we got the tire 9:30 the next morning. when th... read more
Business response:
Hello ******. I apologize for any issues you had during the renta.. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 763 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is open now. It will close at 7:00 p.m.
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