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U-Haul Trailer Hitches
- Automotive
- Gearhart, OR
About this business
U-Haul is an industry leader when it comes to trailer hitches. Not only are we the #1 trailer hitch installation provider in the North America, but we also carry an assortment of hitch accessories, including bike racks, cargo carriers, and other towing accessories. We also offer custom trailer hitches, so you're guaranteed to find the perfect hitch for your vehicle. No matter what your trailer hitch needs are, U-Haul has you covered. Have questions? Give us a call today or visit your local Gearhart certified U-Haul Hitch Cen... read more
Location details
4320 US-101, Gearhart, OR, 97138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Rip off for sure. Tried charging me ****** for 20 minute *********. Then charged me for insurance after I said no. **************** U-Haul is a rip off.
Business response:
Hello Carolyn, I am sorry about the issues you had. I reviewed an existing complaint file from a recent rental and see the coverage was already refunded. I did not find a rental using the information in this review for $200. Please provide the name and email address listed on the order so we can look into this for you. I apologize again for any inconvenience.
I ordered a '27 truck to facilitate my move out of an apartment in Halifax, ***********. The Uhaul representative confirmed the truck was available three days prior to the pickup date. On the day of pickup, Uhaul contacted me 1.5 hours before the arranged pickup time to inform me I would not be provided with the truck I had requested (and confirmed) and instead they are offering a truck half the size ('15) in another town, a 20 minute drive (8km) from the original pickup location. They offered no solutions, discounts, or any... read more
Business response:
Hello Patrick, I am sorry that happened. Unfortunately, I was not able to locate a reservation using the information provided in your review. Please provide the name and email address listed on the order so we can have this issue addressed for you. I apologize again for any inconvenience.
These people have no idea what their doing, I specifically asked for a cargo trailer to go out of state and drop off at a different location out of state so when the day to go pick the trailer comes they come out with a box trailer A DAY BEFORE I need to go out of state and say that they cant rent cargo trailers for out of state travel when they told me on the phone they could. The service manager needs to be FIRED and everyone under them. Clearly U-Haul doesnt educate their employees on their own company policies.
Business response:
Hello Robert, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I ordered a wiring harness with the hitch at the same time with the same money and with the same shipping all one order.When I received the first notice of the purchase, I was given two different billing statements. ****** was notified about this peculiar event and was clearly advised that both items would arrive together. The harness arrived within time alloted, the hitch did not arrive.****** was informed of this discrepancy and said that the hitch would arrive by Thursday of the same week in question of the harness delive... read more
Business response:
Hello Pete, I am sorry about the issues you had with your online. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Terrible service, scheduled a reservation for a car hauler trailer. The day before was told there are none available within 120 miles of my area and there's nothing they could do. I would have to drive to pick it up myself, and then they said it might not even be available when I get there!What's the point of scheduling a reservation if they won't accommodate you?It's a shame there's not other rental places in my area.
Business response:
Hello Bud, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I rented a U-haul on Friday 5/5/23 so I could move my daughter s stuff out of her college dorm. I reserved it for a location near me, so I estimated that the ******************* would be around 50 miles. *** day b4 my pickup, a rep called me and said the location nearest me doesnt have the van that I initially reserved so she gave me a place about 20 miles away and indicated that they will be opened around 10. I pulled up to the location and the place was CLOSED and they didnt open until 12. I was livid bc my daughter had to... read more
Business response:
Hello Toyia, I am sorry about the issues you had with your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Reserved a large truck to move. Its not available. Offered a smaller truck for MORE money. They did offer more miles so I could make multiple trips. If Im not out of my house in time, I lose rental income.
Business response:
Hello *****, I am sorry about the issues with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I am disgusted with uhaul as of today. I was charged 5 times at ****** for a truck that i never took. I am beyond mad at uhaul for their system glitching. I have called customer care and they cannot do anything about it because it is on hold. And the credit card company cannot do anything about it until it is posted. The one woman on the phone said "i havent seen the system do this before and i have been here 2 years".
Business response:
Hello ******, I apologize that happened. I reviewed the transactions and do not see any of them actually processed which means they were only authorizations. They should drop automatically from your account within 5 business days, depending on your card company policy. I apologize again for any inconvenience.
Ill NEVER USE AND COME BACK OR GIVE MY RECOMMENDATION TO MY FRIENDS TO THIS UHAUL STORE IN ******* AGAINIve never seen such unacceptable charge of 484$ for something I didnt even do. The reason of my concern was: I booked a 9 cargo Van yesterday. Everything start well until I paid the rent and after this nothing!! the employee didnt even show up for checking up with me the Van if its OK. None!! I saw a HUGE CRACK in front windshield that I forgot to mention in Uhaul website but when I drove out the store, the lady was in fro... read more
Business response:
Hello *******, I am sorry about the issues you had with the rental charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 762 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is closed now. It will open tomorrow at 7:00 a.m.
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