U-Haul Moving & Storage of Waukee

A G 

on Google

a week ago

From booking through pickup of my 20ft truck, the customer service at the Hickman location was excellent. I was always able to get my questions answered by the knowledgeable, friendly gals who helped me. The truck worked great long-distance, and our experience was seamless. I am grateful! 

Sean Cloyd 

on Google

a month ago

Services needs to improve with people with autism I came in on November 1st which was a Saturday morning to rent a 26 footer to move my grandma Moore stuff from Bloomfield to a assisted living facility in Clive I didn’t get any good service at Uahul in waukee. Didn’t meet my expectations on customer service and getting what I had reserved a U-Haul 26 footer. And I wasn’t happy. I had a death in my family and ended up missing my uncle funeral in ottumwa. I had to get a U-Haul trucked rented and a trailer to haul my black suv ... read more

Family Place 

on Google

a month ago

I rented a UBOX in May and during the reservation process I was asked about the return date. I entered the date in October and my order states that date. Beginning on Monday, I started receiving repeated calls and voice messages from U-Haul employees leaving condescending messages that I should not have had to box for more than a week. The next day I received a message threatening to report the equipment stolen - even though I have been paying the rental fee and the rental agreement stated the box would be at customer locati... read more

Garrett Breit 

on Google

2 months ago

Jenn and Jamie at the Waukee location on Hickman were amazing to work with. They helped me get my 2 trucks ready and out the door so speedy quick. They even recommended the better paper packing tape. Loved it! I would rent from them again without hesitation!