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Tyndall Federal Credit Union

4.4

About this business

Tyndall is a not-for-profit credit union that offers mortgages, auto loans, credit cards, checking accounts, Online Banking, Video Banking, and much more. Federally insured by NCUA / Equal Housing Lender / NMLS #597599 

Location details

909 E 23rd St, Panama City, FL, 32405, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.4970 reviews
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Shenise Stevens's profile image
Shenise Stevens 
5 years ago

Tonya Jones May has shown the best customer towards my family and I for several years. Her recommendation for us to continue to keep our account during trying times has actually helped our family advance on many levels. Beverly, Nelly, Jason, Shasta, and the entire branch in Dothan, Al have been Great at what they do!!!!!! Thank you all! God Bless 

Bryce Anthony's profile image
Bryce Anthony 
5 years ago

Tyndall's commitment to quality customer service and ease of access for their customers puts them head and shoulders above the rest. I've been a customer for 20ish years. Here's to twenty more! <3 

James H's profile image
James H 
5 years ago

I am retired Air Force over 20yrs. Been in law enforcement for over 15yrs. My mother passed **** had a CD with their bank. My mother kept records of all her 7 account at different banks. She had at all of them POD (pay on death) and beneficiaries listed on all of her accounts including Tyndall. When I was able to pick up my mother's ashes I live 1000 miles away I and my sister went to clear up some of the administrative parts of the estate that was the accounts. Our mother always tried to make it easy so when she was gone th... read more

Business response:

Mr. ****** we are very sorry to hear about the loss of your mother. We appreciate and value your feedback, and we will be in contact with you to discuss this situation. 

Carol's profile image
Carol 
6 years ago

Unnecessary compassionless handling of insurance claims. Delayed release of a very small sum even after all requirement were submitted even after 3 trips. 

Business response:

Carol, a Tyndall representative will be reaching out to you today to see how we can help. As the lienholder on your mortgage, we are your partner, and we have a responsibility to oversee repairs. We are diligently monitoring invoice totals on all claims in an attempt to protect our members. We want to validate that our members are not left with a potential lien or "balance owed" with a contractor. Thank you for your patience as we go through this process together. 

Grant S.'s profile image
Grant S. 
7 years ago

Absolutely the worst Watch out for fees Lost me as a customer over $20 disputed fee Grant ******* 

Business response:

Thank you for sharing your concern. We are eager to explore product alternatives with you and will reach out to you privately to discuss a solution to address your situation. Tyndall Federal Credit Union 

Mike B.'s profile image
7 years ago

Stay clear of this super shady company. They bait and switched me with the interest rate on the day of closing, upping it a full percentage point just as we were ready to sign the paperwork. They also screwed up the fees and actually undercharged me. When they realized it they called and insisted that I pay the difference (I did). However when my property tax increased and my auto-payment was $13 short one month, they penalized me $54 on that $13. Why? Their snotty response was "because that's what was in the paperwork you s... read more

Kelly-Jo K.'s profile image
Kelly-Jo K. 
8 years ago

Worst credit union!!!!! Unsecured accounts... would not work with me with a fraudulent debit charge even though I notified them before it posted. Customer service is a joke and takes 2 hours to talk to anyone. 2 weeks to replace a cancelled debit card or charge me $40 for FedEx. Taking my business elsewhere 

Dorothy L.'s profile image
Dorothy L. 
9 years ago

i like it. i've been a customer for about 30 years. they have always been helpful. 

Brooke M.'s profile image
19 years ago

Tyndall This book is good and has an awesome Visa chek card but when waiting to go through the drivethrough to deposit something, the lines go way too slow but the service is fine. 

Frequently asked questions about Tyndall Federal Credit Union

How is Tyndall Federal Credit Union rated?

Tyndall Federal Credit Union has a 4.4 star rating with 970 reviews. 

When is Tyndall Federal Credit Union open?

Tyndall Federal Credit Union is closed now. It will open on Monday at 9:00 a.m. 

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