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Two Maids & A Mop
- Home Cleaning
- Montgomery, AL
About this business
Location details
2820 Fairlane Dr, #A-25, 2820 Fairlane Drive, #A-25, Montgomery, AL, 36116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Dear Ms. Peacock, This was a day of unfortunate events that were beyond our control. However, that's not an excuse. We would love to give you a free cleaning, so you can experience the "good review" cleans you do see over and over again. We pride ourselves on delivering above and beyond and our customer reviews are a vital part of our company success. We would love a chance to make it right. Our customers are our top priority and we would love to prove that. All companies have tough days, this was one of ours. We certainly a... read more
Business response:
Dear Mr. And Mrs. Sells, we certainly appreciated your business and loved you very much. Not sure what else we could have done to make you happy. You guys are very particular, even hiding coins for our girls to find. Personally I think it's degrading to our employees. We have sent the same team of girls to your home for the past two years, which is our training managers, who train others. We have given you weekly discounts and did re-cleans to go out of our way to keep you happy. You have not been happy with our management (... read more
Business response:
We must note that this was during the busy Labor Day weekend and we certainly apologize, but we had a full schedule. We had 2 cleaners that were unable to clean, so we had to adjust schedules. We did call you twice to let you know our window would shift. We certainly appreciate your business and look forward to cleaning for you in the future. God bless!
Our first cleaning was terrible. The floors were not swept well, much less touched with a mop. HOWEVER, they sent a crew out the next day and they did an excellent job!! My last (and second ever) cleaning I would rate as very good. I have hardwood throughout and know my floors are a doozie to do, so I really think the girls did a great job. I will definitely review each time. Thanks to Shelly for bending over backwards to help me get the quality of service she (and I) felt was expected - very professional and helpful :) Keep... read more
Thoroughly pleased with the job that was done. Thanks so much!
This was the best experience ever! Jessica and Princess did a wonderful job. Keep up the good work ladies.
We needed a little help before the holidays. Thank you to Two Maids & A Mop for being there, on time, courteous and wonderful. Thank you.
They were great. I was able to book it all online for the following day. Professional, efficient, and nice. Everything you'd want for someone being in your home!
I had Meghan and Kayla, very nice and professional. I was extremely pleased with them. My hardwood floors are shining again and house smelled so good. They take pride in their work. Awesome young ladies. I will be requesting these two ladies next time.
Frequently asked questions about Two Maids & A Mop
How is Two Maids & A Mop rated?
Two Maids & A Mop has a 4.4 star rating with 406 reviews.
When is Two Maids & A Mop open?
Two Maids & A Mop is open now. It will close at 5:00 p.m.
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