This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Twins Auto Sales Inc
- Used Car Dealers
- Redford Charter Twp, MI
About this business
Location details
25276 Grand River Ave, Redford Charter Twp, MI, 48240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
They keep your down payment, if you decide so see better deals elsewhere. There not professional. Money hungry WOULD not recommend them at all??
Business response:
<p>We special ordered ************* a vehicle per her request, even though it was above what we would have paid for this type of vehicle. She did put a ******* deposit down to order the vehicle. We purchased it and had to have it delivered to our dealership, it was purchased out of state. When we contacted her and let her know her vehicle was here, she decided at that time she no longer wanted the vehicle. She understood the deposit was non refundable when we ordered the unit for her.</p>
They cars are lemons . I had a fusion from them not even 4-5 months trans acted like it wanted to go. Went up there *** & *** (the twins) make snarky rude responses and did nothing to help. Very questionable business done here.
Scam me out of $22,000 for 2020 Jaguar F pace thats a lemon talk to Jaguar dealership only to find out this car has been an accident not even three months later this car broke down!!! I purchased this vehicle April 2021 I asked for help from them months later and they didnt help me at all!!! I have proof and I will be taking them to court!!!
November, 14, 2023 Twins Auto Sales the ********************************* managers knownly & willfully sold my son a "Lemon" SUV in August 2023. This vehicle has a failing transmission & inoperable front windshield wiper motor. This vehicle is a "Hazard". Despite purchasing an extend warranty you have failed to repair the hazardous conditions of the vehicle, which could cause our son to have a accident. You have been rejecting his phone calls and in person complaints. Twins Auto Sales keep providing excuses in the repairing ... read more
An employee of this specific location scammed my friends out of $1,500. Do not trust them with your information if they are comfortable having a literal thief working there. Not worth the risk.
Business response:
<p>Good morning *************** If you are not more specific, we can not help. We have never kept anyones deposit !!!!! And our employees would never take money from a customer and not put it towards your vehicle. Please have your friends contact us for further assistance.</p>
Don't shop for a vehicle here. You will regret it. I now pay a higher payment for my vehicle every month for the remaining balance because they led me to believe parts were covered when they clearly left out the copy of page 2 of my service contract which had included all of the exclusions from coverage. If I had seen it in the first place , I wouldn't have bought the contract. There is no way they didn't know it was missing in the stapled service contract copy they gave me. Then don't even talk about after sale customer ser... read more
This dealership provided excellent customer service. They assisted on the best SUV that would be custom for my lifestyle I purchased a ********** atlas the price was fair and the process of purchase was one hour and 30 minutes. Also the finance manager *** negotiated the best rates from the bank he countered their offer and got me a lower interest rate I really do appreciate the work these guys have done
Purchased a vehicle that came with a warranty tried to use warranty but couldnt due to the fact they lied in the warranty contract they sold me ended up paying for rental and shop fees out of pocket they didnt want to reimburse me after admitting they screwed the contract up
I purchased a 2011 town and country from them for work purposes ******** installation tech) and I explained to the sales person that I was using the vehicle for work purposes and who I work for, in which theyve had all that information prior to me acquiring the vehicle. Salesperson said it was fine and that my vehicle came with a 3 year warranty on the drivetrain which included motor and transmission issues, in which it did but when I purchased the vehicle the check engine light was on and they had told me to bring it in whe... read more
Frequently asked questions about Twins Auto Sales Inc
How is Twins Auto Sales Inc rated?
Twins Auto Sales Inc has a 4.4 star rating with 1,264 reviews.
When is Twins Auto Sales Inc open?
Twins Auto Sales Inc is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com