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TwentyOne15 Apartments
- Apartments
- Arlington, TX
About this business
Enjoy the optimal experience in comfortable apartment living at TwentyOne15 Apartments in Arlington, Texas where great service and convenience meet to accommodate your lifestyle.TwentyOne15 Apartments offers 1 and 2 bedroom floor plans with best in class amenities including wood style flooring, designer tile backsplash, brushed nickel hardware throughout, a resort style swimming pool, an onsite clothes care center, kids playground and around the clock resident services. We’ll always be there for you when you rent one o... read more
Location details
5701, 2115 Park Springs Ct, 2115 Park Springs Ct, Arlington, TX, 76013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
HORRIBLE! DON'T MOVE HERE MY AIR CONDITIONING HAS NOT WORKED SINCE MY MOVE IN 2 MONTHS AGO! CONSTANTLY REPORTED SINCE MOVE IN! AC UNIT IN APARTMENT CAUGHT ON FIRE! FILLED ENTIRE APARTMENT WITH SMOKE ! IT WAS PATCHED UP AND STILL DIDN'T WORK AND NOW AIR CONDITIONING IS NOT WORKING AT ALL IT HAS COMPLETELY STOPPED WORKING(THE VENTALTION AND FAN ) NO AC! EMERGENCY CALL TO JANITORS IGNORED OVER THE WEEKEND AND ANOTHER PROMISE TO FIX THE AC UNIT AND STATED THEY CAN NOT PROMISE TO BRING A WINDOW UNIT TO COOL THE APARTMENT WHICH IS... read more
This place is unclean, poorly managed, and not worth the money. They have lost three buildings to fires, due to poor safety standards. No progress has been made in repairing those, so this facility has no amenities. No pool, no gym, and their office is a random apartment that seems to change every so often just to frustrate residents. And if you should dare voice any of these concerns, you'll be berated by a cruel and uncaring office staff that encourage you to suck it up and pay them more. By far the worst property manage... read more
NO A/C, Unclean property. When my husband and I moved in here we were so happy and blind-sighted. They took advantage of a young newly wedded couple that had never owned an apartment before. The a/c in our apartment doesn’t work and we’ve asked them to fix it 5 times! They always say they do but the temperature in here reaches 90 and our electric bill has been $300 because of it! We might as well moved into an apartment that cost $1000 or more!!! The flooring comes up, the bathtub peels, the parking lots looks trashy because... read more
Great TEAM in the office. I have had nothing less than a great experience at this property. I would like to say the NEW management team is very friendly, professional and have addressed any concerns I’ve had PROMPTLY. The line of communication with this team is open and refreshing to say the least.
Completely Ridiculous It was bad before they got bought out and while the new company is trying to make changes it is freaking aweful. For 2 months now I am awoken every day with construction outside of my bedroom EVERY. SINGLE. DAY. I work nights but I'm not working at the moment due to a broken foot. At night my foot bothers me and during the day there is NON STOP CONSTRUCTION. They knock on my door sometimes 3x a day and I have to get up with a broken foot to answer it for them to tell me the same thing that is in the flo... read more
Business response:
Last month TwentyOne 15 was purchased bringing in a new owner and management company who are well known for putting their residents first which is exciting in itself and very refreshing to have such a diligent team onsite now. The best part of having new owners is what they are bringing - many improvements and upgrades throughout the community. We do apologize for the inconvenience while the improvements are being made but this is part of that process that thankfully is only short-term and will be completed soon. We do want ... read more
Barking dog! There is a dog on the north west corner of the complex. He or she defecates on the patio and barks at the moon. I have contacted the leasing personnel but to no avail. I'm going to call Arlington Code Enforcement tomorrow and report this. It will get the Arlington police department involved and that should solve the issue.
Business response:
We're sorry about this issue and that you have had difficulty connecting with leasing staff. We do want you to know that The Commons on Park Springs was just recently purchased so there has been a slight transition period to the new management company who is widely known as resident-focused and diligent in problem-solving. Your review will be shared with management for resolution but in the meantime will you please call our office at 817-265-1721 so we can connect to further discuss the issue. Thank you, we do look forward t... read more
Awesome! The commons is a amazing place to call home, the management staff is very friendly. They are helpful when i have questions, they keep the property looking nice! Maintenance takes care if any work orders i have in timely manner. The gate always works and never have an issue!
Business response:
Thank you for your amazing review, we greatly appreciate it!
Not worth the price they are charging for the run down "home" you get I've lived here for several years and it's only recently that they have really jacked the prices up. For more then a dollar a square foot for these apartments aren't worth it. Old appliances, old a/c, poor insulation, super thin carpet and walls. I'm did not move in here expecting this place to be a palace, but the price they were charging a few years back was ok for an older complex with older appliances. It's not worth it anymore. I haven't had any major... read more
Business response:
We're sorry for the experience that you had last year, truly. Today we have been purchased by a resident-first focused owner so if you need anything please so by the leasing office. Thank you.
Worst Apartment I've Ever Rented!! I had to move out of here early because I couldn't stand it! About 3 days after moving in I realized the kitchen was infested with cockroaches, yet I was paying a monthly pest fee. The sewers backed up a few times and covered the stairs outside with toilet paper and nasty water, never saw anyone even try to clean that up. The website claims this place is like a "resort" and that is the biggest joke. The staff was less than useful and were always late coming in. Now, after finally being free... read more
Business response:
We're sorry you had this experience back in 2016 but today the good news is we have new ownership and management so if there is anything you need today please let us know.
Frequently asked questions about TwentyOne15 Apartments
How is TwentyOne15 Apartments rated?
TwentyOne15 Apartments has a 3.2 star rating with 382 reviews.
When is TwentyOne15 Apartments open?
TwentyOne15 Apartments is closed now. It will open at 9:00 a.m.
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