This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Twelve Rivers Property Management
- Property Management
- Austin, TX
About this business
Location details
700 Rio Grande St Suite 200, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Let me tell you why I switched from Twelve Rivers in the first two months: 1) They never set up a call to onboard me. 2) They never set up an onboarding call with the tenant 3) They didn't communicate any of the needs the tenant had 4) They took two weeks to call three companies to fix something 5) They were late to paying my rent every time. I had to remind them each time, despite promising it would be expedited. 6) Even with Kevin, the owner, on all of the communications and jumping in, and promising that it would be fixed... read more
Avoid Twelve Rivers! There are plenty of real estate and property management companies to choose from in Austin and this one is not it! They might be cheap, but you get what you pay for. At first, they started off good, Steve Smith was semi helpful and was able to find a tenant but would always have an attitude when I did not feel comfortable on a tenant. It all went horrible when Crystal Barone took over the company. During my first list she could not keep a specific property manager as they all quit on her, which made it e... read more
Incredibly well deserved 1 star.
Absolutely terrible management company. So glad to be done renting with them. -Impossible to contact consistently. At one point we had to file maintenance requests to get any point of contact. -Wouldnt respond to emails or phone calls. It was a nightmare to try and solve issues. -Took forever to put our place on the market to find someone to take over our lease. They could care less and had zero sense of urgency. -Charged 500 dollars out of our deposit for one painted wall. We left that place spotless before moving out with ... read more
We’ve lived in a rental home managed by Twelve Rivers Property Management for almost two years. We’ve been renters for twenty + years, and our current home is in our top three favorite rentals where we’ve ever lived. I will say that the value of the rental is often tied to the owner of the rental property, and there was/is a great deal of value in our rental property to begin with. We believe the owner of our home stewarded it well and put a lot of thought into its renovations and maintenance. That said, Twelve Rivers Proper... read more
Frequently asked questions about Twelve Rivers Property Management
How is Twelve Rivers Property Management rated?
Twelve Rivers Property Management has a 3.5 star rating with 93 reviews.
When is Twelve Rivers Property Management open?
Twelve Rivers Property Management is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com